17 February 2015

Securing a permanent location for Wiltshire’s specialist hospital dementia care ward

After two years in a temporary location in Salisbury, Wiltshire Clinical Commissioning Group is looking to find a permanent home for 20 specialist hospital dementia care beds and is asking Wiltshire residents to share their views.

There are three viable sites under consideration which include; Charter House in Trowbridge, Green Lane hospital in Devizes and Amblescroft South in Salisbury. Whichever location is taken forward as the preferred location, will provide short term hospital care for those people suffering with the most severe form of dementia, which in Wiltshire affects around 120 people a year, and who require a short period of treatment in a hospital setting.

Wiltshire Clinical Commissioning Group together with Healthwatch Wiltshire has been consulting with members of the public since December 2014 and has so far listened to the views of over 500 people, including people with dementia their carers, residents, volunteers, community groups and professionals around the county.

Ted Wilson, spokesperson for Wiltshire Clinical Commissioning Group comments: “We are really keen to hear what people think about the proposed changes. We’re working closely with Healthwatch Wiltshire to coordinate an extensive public consultation, which takes into account the thoughts and views of those people who have been touched by dementia in some way.

“The public consultation process is due to come to an end on 10 March 2015, so there are only a few more weeks left for people to let us know their thoughts. We would urge anyone interested in the outcome of this consultation to go to our website and fill in an online survey, or to request a hard copy questionnaire, telephone or face to face interview from Healthwatch Wiltshire.”

Once the consultation process comes to an end on 10 March, Healthwatch Wiltshire will collate all comments from members of the public taken over the consultation period into a report. This will then be presented to the CCG and will be used to help inform the decision making process.

Full details on the three proposed locations, including costs, can be found in the consultation document available from A link to the questionnaire can also be found on To contact Healthwatch Wiltshire to provide verbal or written feedback please email or call 01225 434218.


Notes for Editors:

  • NHS Wiltshire Clinical Commissioning Group (CCG) is the commissioner of health care services for the population of Wiltshire.  The CCG is led by local GPs who have first-hand experience of what their patients need.The CCG consists of 58 GP member practices and works closely with local partners including Wiltshire Council, local NHS providers, patients and the public to manage existing NHS services and implement new services to ensure that high quality health and social care is delivered to the population as close to their home as possible. Further information can be found on the website

Further information:

Tracy Torr or Lynsey Thorp, Communications, NHS Wiltshire CCG.
T. 01380 736010 E.

The Chair and Vice Chair of the Wiltshire Health and Wellbeing Board

Mrs Jane Scott OBE and Dr Stephen Rowlands

Invite you to attend a presentation to hear the principles, objectives and proposed outcomes of the procurement being undertaken on behalf of the members of the adult health community who receive Wiltshire’s Adult Community Services

The event is being held on Monday 23 February 2015, 6pm to 7pm
(arrival 5.30pm for a 6pm start)

At The Atrium, County Hall, Trowbridge, BA14 8JN

To reserve a place, please email by 3pm on Friday 20 February 2015

Visitor parking at County Hall is available free of charge outside the main building on Bythesea Road.  Further spaces are available on the other side of Bythesea Road.

Community Child Health Services

Community Child Health Services in Wiltshire – The Way Forward

What are Community Child Services?

Children’s Community Health Services are a group of 14 different services for children:

  • Health Visiting Service
  • Family Nurse Partnership
  • School Nursing and National Child Measurement programme
  • School-aged immunisation programme
  • Children’s Learning Disability Nursing
  • Integrated Occupational Therapy and Physiotherapy
  • Speech and Language Therapy
  • Children’s Community Nursing
  • Community Paediatrics
  • Community Paediatric Audiology (West Wiltshire only)
  • Safeguarding Named Nurses
  • Looked After Children
  • Portage (Salisbury area only)
  • Child Health Information Service (CHIS)

In Wiltshire, these services are currently delivered by five separate organisations.

Creating a single Community Child Health Service for Wiltshire

As a result of listening to, consulting and involving service users, it has been determined that services and support for the county’s children and young people can be delivered more consistently and equitably through the delivery of services via a single contract, creating a service model for a single Community Child Health Service.

Consistent and equitable community health and support for Wiltshire’s children and young people

Wiltshire CCG, Wiltshire Council and NHS England are jointly re-commissioning the services to create a single Community Child Health Service for Wiltshire. It will mean that every child, young person and their family across the county, no matter where they live, will have access to the same level of services and support. Services will be easier to access and there will be a potential for improved joint work with GPs, Wiltshire Council and other partners.

Thank you for helping shape your new service

Service users have been at the heart of consultation and engagement on this new service. As well as public events there have been regular meetings, workshops, children and young people and parent/carer focus groups and on-line surveys. The new service, to be in place for April 2016, will deliver consistent and equitable levels of service and support throughout Wiltshire that is shaped by you.

Further information: Public presentation: The Way Forward. 18 November 2014.

Any questions?

Please feel free to contact Wiltshire CCG’s Communications team on 01380 736010 or email us

The Vision
The Wiltshire Children & Young People’s Plan sets out the Joint vision of improving outcomes for children and young people in Wiltshire; promoting safeguarding; reducing, preventing and mitigating the effects of child poverty; and enabling resilient individuals, families and communities.

To deliver this vision within Community Child Health Services we will make sure that children and young people in Wiltshire have the best possible start in life by the delivery of an over-arching model of Community Child Health service that delivers accessible, high quality services meeting the identified needs of children, young people and families.

Survey Update

Thank you to all those who have taken part in our online surveys – your input has been invaluable. We’ve listened to all your thoughts, comments and suggestions and they have helped shape the new service.

Please note that Community Child Health Services in Wiltshire exclude those provided in Swindon

National Study on Flooding and Health – Wiltshire residents asked to participate

Public Health England (PHE) is to conduct the first ever long-term study into the impact of flooding on health and wellbeing.

As part of the national study, PHE will be in contact with flood affected residents across the country.

From today (Monday 12 January 2015), supported by Wiltshire Council, PHE is asking a sample of householders in Wiltshire affected by the severe flooding last winter to complete a health questionnaire.

PHE wants to hear from people directly affected by flooding, those whose lives were disrupted and in order to compare the possible impacts of the flooding, they also want to hear from those in the area that were unaffected.

If you get a questionnaire, please don’t ignore it. By completing and returning it, you will be helping PHE understand the possible impacts of flooding on health.

Dr Isabel Oliver, Director of Field Epidemiology Service at Public Health England and co-ordinator of the study, said:

“This is the first ever long term study into the impact of flooding on health and wellbeing. We are writing to households across the country and we very much hope that people will return our questionnaire and join this important study.

“So, if you receive a letter from Public Health England inviting you to take part in this important study, please help us to build a picture of how the floods affected people’s lives by completing it and returning it to us.

“It only takes 20 minutes and your participation in this research project could be crucial.”

Dr James Rubin, Senior Lecturer at King’s College London, said:

“We know that being flooded can sometimes have a serious effect on someone’s wellbeing. But there are still so many uncertainties about what the impacts of flooding are.

“We really need people in Wiltshire to help us understand these issues, so we can find ways to better protect and help people in the future.”

Heather Shepherd, Flood Community & Recovery support specialist from the National Flood Forum, said:

“As all those who have been flooded will know only too well, flooding is devastating, the anxiety can be unbearable and the process of your home being repaired is often worse than the flooding itself.

“Once you have experienced flooding you live in constant fear of it happening again which impacts on people being able to live their lives in an ordinary fashion.

“We wholeheartedly welcome this long term study into the effect flooding has on health and wellbeing. We would encourage people to take part as the findings will hopefully start to give an understanding of the distressing impact that flooding has on lives.”

Maggie Rae, corporate director at Wiltshire Council, said: 

“Wiltshire has been hard hit by flooding in the recent past and we work very closely with local communities on flood prevention measures and also ensuring that appropriate financial support is available to those affected.

“We know that the devastating impact of flooding can bring with it a knock on effect on health and wellbeing. I’d urge people to complete this survey to help build a better overall picture of the full impact of flooding.”


Wiltshire Joint Mental Health and Wellbeing Strategy
Draft for consultation

Mental health is ‘everybody’’s business’ and poor mental health can have a devastating impact on the quality of life for everyone involved as well as have a significant impact on the national economy.

The draft Wiltshire Mental Health and Wellbeing Strategy provides the strategic direction for Wiltshire Council and NHS Wiltshire Clinical Commissioning Group (CCG) in promoting mental health and wellbeing and supporting people with mental health problems and their carers over the next seven years.

The aim of the Strategy is to create environments and communities that will keep people well across their lifetime, achieving and sustaining good mental health and wellbeing for all. It focuses around six outcomes:
  • More people will have good mental health
  • More people with mental health problems will recover
  • More people with mental health problems will have good physical health
  • More people will have a positive experience of care and support
  • Fewer people will suffer avoidable harm
  • Fewer people will experience stigma and discrimination
Wiltshire CCG and Wiltshire Council would like your views on the consultation document and encourage you to complete a questionnaire as part of the consultation process. Should you wish to feedback in a different way, we would welcome your suggestions about how you would like to do this either by email or by telephone to Karen Spence 01225 713094.

What are we consulting on?

Wiltshire Clinical Commissioning Group (CCG) and Wiltshire Council are consulting on the future permanent location of specialist dementia hospital care in Wiltshire.

As the providers, Avon and Wiltshire Mental Health Partnership (AWP) are supporting the consultation.

At times of crises, a small number of people with severe dementia (usually no more than 120 people over a year in Wiltshire) require admission to a specialist dementia hospital during a severe phase of their illness. Specialist dementia hospital care forms part of the advanced dementia care pathway.  It refers to those specialist services that may be needed by a small number of people who have severe dementia and require high levels of specialist care.

This period of assessment, treatment and stabilisation, for up to 84 days (on average), is provided by healthcare professionals with specialist knowledge of dementia and the impact it can have on people’s lives.

Where is specialist dementia hospital care being provided?

Since February 2013, all specialist dementia hospital care (20 specialist dementia beds) in Wiltshire has been provided on a temporary basis at Amblescroft South, Fountain Way, Salisbury. Before that there were 24 specialist dementia beds in Charterhouse, Trowbridge and 10 in Amblescroft, Salisbury.

The options

Wiltshire CCG, Wiltshire Council and AWP have identified three potential locations in Wiltshire for the specialist dementia hospital services to be located:

1. Charter House in Trowbridge
2. Avebury Ward, Green Lane Hospital in Devizes
3. Amblescroft South, Fountain Way in Salisbury

To download a PDF of these pages, click here
For an easy-read version, click here

Local rheumatology services in BaNES and Wiltshire – online survey for patients and carers

The Rheumatology Commissioning Support Alliance (RCSA) is trying to gain a better insight into the local rheumatology services in Bath and North East Somerset and Wiltshire from the perspective of local patients with rheumatological conditions and their carers.

This information will be shared with local commissioners in order to provide options on how to improve the service. The information will also help to inform a specially convened stakeholder meeting on 11th September.

There are many different rheumatological conditions including lower back pain, ankylosing spondylitis, lupus, osteoarthritis, psoriatic arthritis, or rheumatoid arthritis. Most of the questionnaire relates to health and social care services but some issues will cross into other areas e.g. housing.

If you have more than one rheumatological condition and you feel the questionnaire doesn’t let you answer the questions about both of your conditions at the same time, please choose one condition to use in your answers, or please do more than one online survey.

If you are a patient that uses these local services in these areas then we would be very grateful if you would please complete the following questions in full, which should take no more than 15 minutes to complete.

Please rest assured that all results will be added up and made anonymous. Comments will not be attributed to any individuals as we want to encourage as much honest feedback as possible in order to help improve local services.

The survey closes at midnight on Sunday, 08 September 2013.

Click here to complete the online survey.