Salisbury Walk-in Centre

From 1st August the Walk in Centre will be open from Monday to Friday 6.30pm until 10pm and on Saturdays, Sundays and Bank Holidays, from 8am until 8pm.

The Walk in Centre will be providing an enhanced service for patients for advice and treatment when their own GP surgery is closed. We have extended the hours this service is available, from 6.30pm until 10 pm every weekday evening, and 8am until 8pm every weekend and bank holiday.  There will be increased GP presence during these evening opening times so that more people can be seen more quickly.

The GP service at the Walk in Centre is provided by Wilcodoc. Dr Hugh Bond says:
“By opening until 10pm every weekday evening and from 8am to 8pm at weekends and bank holidays, we will be supporting the Emergency Department (ED) at Salisbury Hospital – patients will have access to our services at the time when the hospital’s emergency department is at its busiest and other GP surgeries are closed.  And because there will be more than one GP available, we also expect our waiting times to reduce, so that patients will be able to see a health care professional more quickly”.

People use the Walk in Centre most for treatment or advice for minor illnesses such as sore throats, and to ask for advice about medication they are taking.  During working hours, treatment for these conditions can be provided by talking to your local pharmacist, by dialling NHS 111 or by making an appointment with your own GP practice.  If a patient’s condition is serious enough to warrant an on-the-day appointment, then your own GP practice will be able to help you when you ring them.

If you do have an illness which can’t be easily treated by yourself after advice you’re your pharmacist, or if you have a minor injury, then please use the Walk in Centre rather than going to the Emergency Department at the hospital.  Hospital Accident and Emergency departments are for emergencies only.

The times during which our Walk in Centre is open is based on considerable consideration and evidence from clinicians, doctors and the GP-led Wiltshire Clinical Commissioning Group. The NHS in Wiltshire has a limited amount of money and we have to make use of our resources and our precious GP time in the best possible way.  This is why we have extended the opening hours of the Out of Hours Walk in Centre further into the evening during the week, at times when patients’ own GP surgeries are closed and when the hospital’s Emergency Department is at its busiest.

If people need to access services during the day time, Monday to Friday, they should ring their GP in the normal way. If an urgent appointment or advice is required, all practices will be able to accommodate this. Alternatively, ring 111 and you will be directed to the service which is most appropriate for your needs.