March 2019

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This month’s newsletter seems to be mostly about change. We have announced a new Chief Executive, Tracey Cox, who is responsible for the three Clinical Commissioning Groups in our area – Bath and North East Somerset, Swindon and Wiltshire – and our Sustainability and Transformation Partnership. I’m staying on into April to smooth the transition to the new structure.

The NHS Long Term Plan brings with it the requirement to establish Primary Care Networks and we are supporting GPs across Wiltshire to develop networks that meet their local populations’ needs. GPs have had an initial meeting to discuss how the networks might operate and there will be more to come on this over the next few months.

Healthwatch Wiltshire are engaging locally on the Long Term Plan, giving you the opportunity to have your say on how increased funding for the NHS should be spent in Wiltshire – what would you do?

And we have developed a new website that aims to provide a wealth of information that a Type 2 diabetic needs to help them make healthy changes and seek support to manage their diabetes.

Linda Prosser, Interim Chief Officer

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New Chief Executive appointed to continue integration of health and care across BaNES, Swindon and Wiltshire

BaNES, Swindon and Wiltshire Clinical Commissioning Groups have appointed a single Chief Executive to oversee the ongoing improvement and integration of health and care services across the region.

Tracey Cox has taken up the position of Chief Executive of Bath and North East Somerset, Swindon and Wiltshire CCGs and will also lead the Sustainability and Transformation Partnership (STP) for the region.

Tracey was previously Accountable Officer for BaNES CCG and Interim Senior Responsible Officer for the STP. She will oversee closer working between the three CCGs, which will operate with a single senior management team, use their collective resources more efficiently and streamline their respective decision-making arrangements.

“With our local health and care system facing unprecedented demand and financial pressures, it’s now more important than ever before that health and care providers work in a joined up and seamlessly integrated manner,” said Tracey.

“Where it makes sense, we will work collaboratively to deliver health and care improvements for a larger population across the region. We will also continue with our existing plans for local integration and transforming services that benefit our local communities and are responsive to people’s needs.

“The views and the needs of people living in the local area will play a central role in the way we shape services in the future and we will be starting a programme of public engagement about this over the next few months.”

Tracey took up the new Chief Executive position on 1 March 2019.

You can find more information on our website   


Salisbury Hospital launches HEAT project

The Salisbury Foundation Trust launched the Health, Education and Technology (HEAT) Project Salisbury in March, a project which is set to regenerate the Salisbury District Hospital site, creating a modern, sustainable, environmentally-friendly centre to serve the local community’s changing needs.

The project plans to integrate the existing hospital facility with a potential range of other services designed to complement health care. These could range from education and training to research and development.

Nick Marsden, Chairman at Salisbury NHS Foundation Trust, said: “Salisbury District Hospital has an important place at the heart of the community: this exciting project is about educational, social, and environmental benefits as well as health.

“Like many other hospitals, we are facing a challenging future. We have to plan to ensure we can manage with increased pressures on resources, be more efficient and improve our services.

“The hospital is not a modern build but has evolved over time, becoming Salisbury’s largest employer, and a pivotal part of the local economy.

“The estate currently has a repair bill running into tens of millions of pounds, which is essential to bring it up to modern standards. This is simply not viable given the current layout and inadequacy of existing buildings.

“So we have to reconfigure to make the best of our specialist services and work with other providers that can complement our health care services. It will help us to provide an optimal service to the city and surrounding region.”

Consultation began with public exhibitions on 14 and 16 March 2019 for people to find out more about the project. The exhibition panels can be viewed online on the HEAT website.

Health, Education and Technology (HEAT) Project Salisbury is a working title. As part of the consultation, the public is also being invited to suggest potential names for the project by visiting

Timescales for the project are not fixed, but it is anticipated a planning application will be made in spring 2020.


Transforming Maternity Services Together

The consultation period has come to end for the proposals change the way maternity services are delivered across BaNES, Swindon and Wiltshire.

Thank you to everyone who shared their views – more than 2,400 people took part in the consultation, including 1800 survey responses and 600+ face-to-face discussions.

We are now collating the feedback which will be independently analysed and the results used to help the Governing Bodies of BaNES, Swindon and Wiltshire CCGs make a final decision in the summer.


New chair appointed to RUH Trust

The Royal United Hospitals Bath NHS Foundation Trust has announced it has appointed Alison Ryan as its new chair. She will take over from Brian Stables, who is stepping down after nine years in the role, from 1 April 2019.

Ms Ryan has 30 years strategic and executive experience in the health and social care sector. She was most recently a Non-Executive Director at the University Hospital Bristol NHS Foundation Trust, chairing its Quality and Outcomes Committee between 2014-17, during which the Trust moved from ‘Requires Improvement’ to ‘Outstanding’ after inspection by the CQC.

Ms Ryan said: “I’m delighted to be joining the RUH Trust team at what is an exciting time and challenging time for the NHS and for the Trust itself. We have some major development projects in the pipeline, and some coming to fruition, that will help make the RUH fit for the future and further improve the services we offer to our patients.

“As chair I am committed to listening to our patients and their families, our staff and our communities and partners, and to act on what we hear. I have already found out that our directors and governors are a talented, caring and committed team and I look forward to working with them very much.”

Find out more on our website.


News archive

Read more news from Wiltshire CCG in our news archive.

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Get Involved!

What would you do? 

Healthwatch Wiltshire is asking how you think the NHS can help people live healthier lives, what would make local services better, and how care for people with long term conditions could be improved.

As part of the NHS Long Term Plan, the Government is investing an extra £20bn a year in the NHS until 2023. Now it’s your chance to have your say on how money should be spent on services in Wiltshire.

Take part in the What would you do? survey on the Healthwatch website and share your views today.

You can also give your views on how care could be improved for people with conditions that health and care providers have made a priority.

If you have experience of cancer, heart and lung diseases, mental health, dementia, learning disability, autism, or a long term condition such as diabetes or arthritis, please visit the website to say what you think. All responses are anonymous.

Healthwatch are also running a series of events where you will be able to share your views about the future of NHS services in Wiltshire.

  • Monday 1 April – 10.30am-12pm, Allied Services Meeting, Tidworth, SP9 7EP
  • Tuesday 2 April – 10am-2pm, Beversbrook Medical Centre, Harrier Lane, Calne, SN11 9UT
  • Friday 5 April – 9.30am-12.30pm, Warminster Library, Three Horseshoes Walk, Warminster, BA14 9BT
  • Tuesday 9 April – 10am-2pm, Springfield Community Campus, Beechfield Road, Corsham, SN13 9DN
  • Monday 29 April – 1pm-3pm, Jubilee Centre, High Street, Marlborough, SN12 1LW

Find out more on the Healthwatch Wiltshire website.


Implementing the NHS Long Term Plan – proposals for possible changes to legislation

NHS England are inviting patients, NHS staff, partner organisations and interested members of the public to give your views on potential proposals for changing current primary legislation relating to the NHS.

The proposals are based on what they have heard from patients, clinicians, NHS leaders and partner organisations, as well as national professional and representative bodies. They are intended to better enable NHS organisations to work collectively.

NHS England want to hear from as many people and organisations as possible. They intend to share feedback with other NHS bodies, the Parliamentary Health and Social Care Select Committee and the Department of Health and Social Care to further develop the ideas. 

You can read more about the proposals, complete the survey and give your views on the consultation web pages.

Consultation closes on 25 April 2019.

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New diabetes wellbeing website for people in Wiltshire  

Wiltshire Clinical Commissioning Group in conjunction with local GPs has developed a new website – – specifically aimed at providing support and advice for the 23,500 people currently living with Type 2 diabetes in Wiltshire.

Ted Wilson, Director of Community Services and Joint Commissioning at NHS Wiltshire Clinical Commissioning Group said: “We’re delighted to be able to offer patients this fantastic new website, which provides lots of helpful information to better understand their diabetes diagnosis and practical advice on how to manage their condition.

“Whether someone is newly diagnosed, or is already living with Type 2 diabetes, the website provides a trusted one-stop-shop for the information they need.”

Dr Lindsay Kinlin, GP at the Orchard Partnership said: “We know there can be a lot of information for patients to take in at appointments, so the new Diabetes Wellbeing website is a great                                                                                                                                       resource for people to refer to afterwards in their own time.

“The website has great advice about small changes you can make to improve your lifestyle, and provides information on a free X-Pert course that patients can sign up to directly.”

The Wiltshire Diabetes Wellbeing website has been funded by the NHS National Diabetes Transformation Programme.


MJOG – download the free app for secure, two-way communication with your GP Practice

GP Practices in Wiltshire are offering their patients a smart way to communicate via a free, downloadable app – MJOG. The app provides a simple and secure channel for two-way communications between the GP Practice and the patient.

Dr Jonathan Osborn, GP at Giffords Surgery and Chief Clinical Information Officer for Wiltshire CCG explains: “MJOG is a fantastic, free, secure and simple-to-use app that I’m encouraging all of my patients with smart phones to download.”

MJOG provides patients who have downloaded the app with secure, two-way direct messaging with their Practice, including:

  • Handy appointment reminders
  • Instant notifications from their GP Practice
  • One-click process for cancelling their appointments
  • Private and secure messaging

“Many Practices already use straight-forward text messaging to communicate with their patients, but MJOG notches this up a level. Patients are able to receive information in a more informative way when compared to SMS, with the added convenience of being able to reply at the touch of a button. MJOG also makes it simple for patients to cancel their appointments in one-click, saving them time by removing the need to telephone the Practice,” said Dr Osborn.

Practices that are using the MJOG app are sending their patients a text message to encourage them to download the app for free, from the App Store or Google Play. MJOG has no hidden message costs for the patient.

Patients should ensure their Practice has their up to date contact details.

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Cervical screening campaign

Cervical screening, or the “smear test”, is a routine health check that identifies potentially harmful cells and changes on the cervix. Cervical screening is not a test for cancer but catching any changes early can reduce your risk of developing cervical cancer.

Cervical cancer kills two women every day. Regular screenings can help reduce that number, which is why it’s so important you attend your screening when invited.

Cervical screening lasts about five minutes, and you only have to go once every three or five years depending on your age.

It’s five minutes that could save your life.

Find out more on the campaigns page on our website.




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