GPs deal with a whole range of health problems including:

  • Tick bites that cause a circular rash spreading from the bite site
  • New moles appearing or existing moles changing shape, size or colour
  • Conditions that can’t be treated with over the counter medication or advice from a Pharmacist
  • Coughs lasting more than three weeks

They also provide health education, offer advice on smoking and diet, run clinics, give vaccinations and carry out simple surgical operations. If your GP cannot deal with a problem, then you’ll usually be referred to a hospital for tests, treatment, or to see a consultant with specialist knowledge.

GPs usually work in practices as part of a team, which includes nurses, healthcare assistants, practice managers, receptionists and other staff. Practices also work closely with other healthcare professionals, such as health visitors, midwives, mental health services and social care services. Find out more in our primary healthcare leaflet.

Most GP surgery services are available Monday – Friday, 8am – 6.30pm however hours may vary depending on your surgery.

GP out of hours service

If your surgery is closed, and you cannot wait to speak to your doctor the next day, you still have access to a GP through the GP out of hours service. The GP out of hours service is available Monday – Friday, 6.30pm – 8am and all day at weekends and bank holidays. To access the service, call NHS 111.

You can also call NHS 111 if you need medical help but are not sure which NHS service to use.

When should you use the service?

  • If you need treatment for a non-life-threatening injury

Learn more about Wiltshire’s health services