Local services

My local health services

Helping you make the right choice when you need healthcare treatment

If you are unwell or injured, it’s important to choose the right healthcare service to make sure you get the best treatment as quickly as possible.

Demand on healthcare continues to grow and can lead to long waiting times in A&E departments. In Wiltshire, there are many alternative options for accessing treatment if your condition is not serious or life-threatening. Click on the links below to find out more.

Self care
  • First point of call for any minor illness or injury
  • Start tackling your symptoms straight away
  • Can help free up GP appointments

Learn more about self care

 
NHS Choices
  • The UK’S biggest health website
  • Lots of information and advice to support your self care
  • Available 24 hours a day, 365 days a year  

Learn more about NHS Choices

NHS 111
  • A free non-emergency phone service
  • Available 24 hours a day, 365 days a year
  • Trained call handlers will listen to your symptoms and direct you to the best medical care for you

Learn more about NHS 111

 
Pharmacy
  • Experts in medicines
  • Can provide advice on a number of common ailments
  • A visit to your local pharmacy could stop a minor illness getting worse and prevent you needing to go to your GP

Learn more about pharmacy services

Walk-in centre
  • Treats non-life-threatening injuries and illnesses such as bites, sprains, stomach upsets and coughs
  • Run by experienced clinicians on a first come, first served basis – you don’t need to book an appointment

Learn more about walk-in centres

 
Minor Injury Units (MIUs)
  • Treats non-life-threatening injuries such as bites, sprains, infections and broken bones
  • Run by experienced nurses on a first come, first served basis – you don’t need to book an appointment
  • Cannot treat minor illnesses

Learn more about MIUs

GP and GP out of hours service
  • Treats conditions that can’t be treated with self care, over the counter medications or advice from a pharmacy
  • Deals with a range of health problems 
  • The GP out of hours service is available when your GP surgery is closed

Learn more about GP services

 
A&E
  • Only use an A&E service in very serious or
    life-threatening situations such as stroke, severe bleeding, heart attack, severe head injury or fits that do not stop
  • Available 24 hours a day, 365 days a year

Learn more about A&E