How you can get involved
We are very keen to engage and involve the people of Wiltshire in their healthcare services.
Engaging with local people, patients, representative groups and stakeholders helps us to understand our community’s needs and helps ensure that health and care services are designed to best meet these needs.
You can get involved in a number of ways including:
- Taking part in a consultation or engagement process about services
- Attending a consultation or engagement event
- Attending our public CCG Governing Body meetings
- Joining a Patient Participation Group at your local GP surgery
- Following us and commenting on social media @NHSWiltshireCCG
- Subscribing to our regular stakeholder newsletter
- Taking part in a focus group
- Providing insight into a particular issue by telling your story in the patient story section of the Governing Body meeting.
We are currently working on setting up a Citizen’s Panel for the BaNES, Swindon and Wiltshire area – more information soon!
If you are not happy about an NHS service you have received or if you have a comment, concern or a complaint you would like to pass on, we can help you tell someone about it.
The Patient Advice and Liaison Service (PALS) is here to advise and support patients, their families and carers, provide information on NHS services and listen to your suggestions, as well as answering any queries or sorting out any concerns you may have about the care we provide.
If you would like to talk to an independent service, Healthwatch Wiltshire is the local independent watchdog for health and social care in Wiltshire.
Other useful links can be found in the Your Health section of this website.
You can get in touch with us at Southgate House,
Pans Lane, Devizes, SN10 5EQ.
Telephone: 01380 728899
Get involved and have your say
Consultation and engagement >
We want to involve our patients and the wider community in the decisions that we need to make about commissioning the right healthcare services for people living in Wiltshire.
Consultation and engagement
Calendar of Events >
Wiltshire Clinical Commissioning Group (CCG) hold events throughout the year from our Governing Body Meetings to public engagement events which take place in the community.
Calendar of Events
Governing Body meetings >
You can attend a public meeting of the Governing Body and ask a question.
Governing Body meetings
Patient Participation Groups >
Patient participation is a unique partnership between patients, GPs and their practice which is essential to and results in high quality and responsive care. Every GP practice is required to have a Patient Participation Group.
Patient Participation Groups
Our newsletter aims to keep you in touch with local health news and opportunities to be involved in helping to shape your local health services.
Patient Feedback >
Capturing the experiences of our patients gives us important feedback on what it is like to be a patient in Wiltshire. It tells us much more than what the treatment was like or whether the treatment was successful. It tells us how it felt to you as an individual, what you liked and what we need to improve.
Patient Advice and Liaison >
The patient Advice and Liaison Service (PALS) is here to advise and support patients, their families and cares, provide information on NHS services and listen to your suggestions, answer any queries or sort out any concerns you may have about the care we provide.
Patient and Advice and Liaison page