In line with government guidance, staff at BSW Clinical Commissioning Group are now working from home.
Individual members of staff can be reached through their normal email addresses and contact numbers.
However, please be aware some staff may be isolating with symptoms and not currently working.
For urgent matters, contact the relevant Patient Advice and Liaison Service (PALS):
Tel no: 0300 123 2103
Details on Prescription Ordering Direct (POD) can be found here
Click the tabs below to access contact information for the relevant team:
Comments, suggestions and complaints >
Our Complaints and Patient Advice and Liaison Service (PALS) is here to:
- advise and support patients, their families and carers
- provide information on NHS services
- listen to your suggestions
- answer any queries or sort out any concerns you may have about the services we commission
Continuing healthcare >
As well as commissioning healthcare services, we also fund and arrange continuing healthcare (CHC) for free care outside of hospital (e.g. your home or a registered care home). Your eligibility for CHC depends on your assessed needs, and not on any particular diagnosis or condition.
Freedom of information >
The Freedom of Information Act (FOI) gives you the right to ask any public sector organisation for recorded information they have on any subject. Anyone can make a request for information – there are no restrictions on your age, nationality or where you live.
Media enquries >
If you are a journalist or have a media enquiry, please contact our Communications Team.
Our Communications Team is available 9am – 5pm, Monday – Friday, except Bank Holidays.
If you have queries about outstanding invoices or missing payments, want to send in a statement of account, or are a new supplier and need to know where to send invoices , please contact the Finance Team.
Please do not use the above email address to send patient sensitive or confidential information. Any such information will be deleted without being read or passed on.