Wiltshire Council Press release: People asked to feedback on key health plan

Views are being sought on a strategy which sets out how people’s health and wellbeing will be supported in Wiltshire, giving them the best opportunities to thrive.

A consultation on the draft Wiltshire Health and Wellbeing Strategy 2019-2022 is underway and people have until 5 August to provide their feedback.

The strategy has been put together by Wiltshire’s Health and Wellbeing Board and their aim is to achieve the best outcomes for Wiltshire’s population through good quality housing, education, employment and safe communities.

The strategy is broken down into four main areas; prevention, tackling inequalities, localisation, and integration.

The role of Wiltshire’s Health and Wellbeing Board is to lead on work to improve the health and happiness of Wiltshire, specifically focusing on reducing health inequalities. It also considers the impact of health on the wider local authority and partnership agendas including housing, education, employment, crime, vulnerability and safeguarding.

Baroness Scott of Bybrook OBE, Leader of Wiltshire Council and co-chair of the Wiltshire Health and Wellbeing Board, said:
“This key document will underpin all our work to support health and social care in Wiltshire; which is of course relevant to so many people in the county.

“I welcome people to provide us with feedback to help inform our decision making so that the delivery of services in these areas are reflective of local needs. I appreciate everyone taking the time out to support us with this vital work.”

Dr Richard Sandford-Hill, Chair of Wiltshire Clinical Commissioning Group and co-chair of the Wiltshire Health and Wellbeing Board said:
“I’ve been a doctor in Wiltshire for 25 years and during that time I have seen the positive impact of effective medicine on life expectancy. However for us to live long, happy and healthy lives it relies on the combination of a healthy environment, supportive communities, housing, education and employment to have a positive impact and make the biggest difference.”

“It is therefore really important to us that we get this Health and Wellbeing strategy right for people and communities across Wiltshire. I encourage you to have your say and share your ideas with us.”

The consultation and associated strategy can be found at https://wiltshire.objective.co.uk/portal/public_health_and_public_protection/wiltshire_health_and_wellbeing_strategy_2019-2022_consultation

What would you change about local health and care services?

Younger people in Bath and North East Somerset, Swindon and Wiltshire are being given an opportunity to help shape how health and care services are provided in the future.

Over the next seven weeks, NHS and Local Authority organisations will invite all local residents to say what they need to live healthier and happier lives as part of a new campaign being launched today called Our Health Our Future.

Organisations involved are particularly keen to hear the often overlooked views of younger people who will be using services in the future.
Answers will be used by health and care providers as they work to publish a forward looking plan this autumn which will set out how everyone will be able to access the services and support they need. The new plan will outline a local response to priorities laid out in the NHS Long Term Plan which was published in January.

People will be able to share their views by filling in a simple survey online at www.ourhealthourfuture.org or by asking for a paper copy. They can also pass on their views at engagement events taking place across the local area over the next few weeks.

Tracey Cox, Chief Executive Officer for Bath and North East Somerset, Swindon and Wiltshire Clinical Commissioning Groups said:
“Health and care organisations and local authorities are developing a bold plan for the next five years that will ensure our services provide support through every stage of people’s lives – so they start well, live well and age well.

In order to plan for the future, we need to know what matters, so we’re asking everyone to take a few minutes to fill in our survey and make sure their views are heard.

Our Health Our Future is about capturing everybody’s views, but we especially want to hear what younger people expect in the future from our services.

We also want local residents to make an effort to share their views with family and friends so, together, we can build healthier communities.”

Bath-based GP and board member of Bath and North East Somerset Clinical Commissioning Group, Dr Brynn Bird said:
“We know the way in which health and care is provided will change in the future, especially as our population ages and services come under greater pressure, and we’re developing a plan for how we will face these challenges.

“By filling in our survey, local people will be able to give us a good idea of the services and support they need to prevent ill health and stay fit.”

Alex Luke, Associate Director of Operations for BaNES, Swindon and Wiltshire at Avon and Wiltshire Mental Health Partnership, said:
“We know that young people across our area are concerned about lots of issues including access to mental health services. We need to know what help and support people will need in the future and they can let us know what they think in the Our Health Our Future survey.”

The Our Health Our Future survey is open until the end of July and takes around 10 minutes to complete. It can be filled in online at www.ourhealthourfuture.org, by asking for a paper copy at local GP surgeries or by sharing your views at one of our engagement events taking place over the area over the coming weeks. Copies are also available by emailing bswccg.ourhealthourfuture@nhs.net or by calling 03333 219464. Survey answers are completely anonymous and will be treated confidentially.

Medvivo has again, been given the highest rating by the Care Quality Commission (CQC) after it was first declared ‘outstanding’ in April 2017 for its GP Out of Hours service in Wiltshire.

Medvivo has been providing the Integrated Urgent Care service for Bath and North East Somerset, Swindon and Wiltshire since May 2018. This brings together GP Out of Hours with NHS 111 and a new Clinical Assessment Service.  This second consecutive outstanding rating for an urgent care provider is unprecedented.

Following the CQC visit in January 2019, a full report based on the evidence gathered throughout the inspection has been published. Specific areas singled out include:

  • Clear vision and person-centred approach
  • Strong governance processes
  • Well-coordinated patient care
  • Best in class safeguarding
  • A “unique commitment” to public and patient engagement 
  • Rigorous monitoring of performance 
  • Exemplary use of data to support the whole health economy

Medvivo’s Managing Director, Liz Rugg, is immensely proud of the Medvivo team and comments: “This rating is recognition of the hard work and dedication demonstrated by our personnel in their provision of care services. To receive this rating twice, is a fantastic achievement, and testament to everyone’s commitment here to patient care.”

Chief Operating Officer, Michelle Reader adds: “The area we cover and the number of service users has increased massively since our last inspection. Everyone here should be congratulated for ensuring that we continue to deliver care of the highest quality. It also means that the residents of BaNES and Swindon can now enjoy outstanding urgent care, just as their neighbours in Wiltshire have done for a number of years”. 

The CQC Inspection Team comprised of a Lead Inspector, with a GP Specialist Adviser and two Inspection Managers.

In the report, Dr Rosie Benneyworth, Chief Inspector of Primary Medical Service and Integrated Care highlighted several areas of outstanding practice:

Working collaboratively with external stakeholders
“The provider worked collaboratively with external stakeholders on a range of initiatives to improve access to care and patient experience for those who were vulnerable, had a disability or were from a minority group. An example of this was the use of the Streetlink Homelessness App and delivering care for refugees being repatriated to the UK.”

Innovative approaches to providing integrated patient-centred care
“For example, the provider delivered an Urgent Care @Home service. The service ensured an integrated rapid health and social care response for service users in a health or social care crisis in their own home to avoid inappropriate admissions and expedite hospital discharges. This had not only improved patient outcomes but it has also supported the whole system in terms of increased capacity and financial savings.”

A strong emphasis on staff wellbeing
“The interventions initiated by the provider had led to a decrease in turnover of over 6% in the last 12 months. Examples of initiatives taken were a Health and Wellbeing Charter developed with staff, the introduction of Mental Health First Aiders, resilience workshops and self-awareness campaigns.”

The full report can be accessed at www.cqc.org.uk/location/1-347335038 or on the Medvivo website: www.medvivo.com/news/2019/outstanding-cqc-rating-retained

From 1 June 2019 the non-emergency patient transport service in Bath and North East Somerset, Gloucestershire, Swindon and Wiltshire will be provided by E-zec Medical Transport Services – a family run company focused on delivering high quality, safe, effective transportation for patients to and from a healthcare setting.

Non-emergency patient transport is for patients who, due to their mobility needs or medical condition, are unable to travel safely by other means. Patients who wish to use the service are required to be assessed against national eligibility criteria.

Mark Harris, Chief Operating Officer, Wiltshire CCG said:
“We are delighted to partner with E-zec as our provider of non-emergency patient transport across BaNES, Gloucestershire, Swindon and Wiltshire. We have been working closely together since their appointment in December 2018 to ensure eligible patients have a great experience when using the service.”
Andy Wickenden, Commercial Director, E-zec Medical Transport Services said:
“We are very much looking forward to providing patients across the region with a high quality non-emergency transport service. We would like to thank the commissioners and Arriva Transport Solutions for the support they have provided over the last few months while we worked together to ensure a smooth handover of the service.”
Mark Feather, National Head Operations, Arriva Transport Solutions said:
“Arriva Transport Solutions has provided high-quality and caring transport for thousands of patients across the south west and helped to bring a modernised and innovative approach to patient transport at a time of increased pressures across the healthcare service.

“We are proud of the progress we have made and hope the legacy of this work will continue to benefit both patients and healthcare commissioners.”

E-zec delivers services across the UK and currently provides non-emergency patient transport services across Dorset, Somerset, Bristol, North Somerset and South Gloucestershire.

Further information about the service can be found at www.bgswpatienttransport.co.uk

May 2019
Contents

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Welcome

There’s a lot going on around the county at the moment as we work with GPs to establish Primary Care Networks and look to develop our five-year plan across B&NES, Swindon and Wiltshire. On 19 June we are hosting our second large group intervention as part of pre-engagement on mental health transformation. And in a week we are launching Our Health Our Future – a survey to find out what you want from health and care services locally, now and into the future.

Four appointments have been made to the senior executive team of the new BSW Commissioning Alliance and processes are ongoing for further appointments.

One of our key partners, Healthwatch Wiltshire, is looking for new board members to expand the skills and diversity of their group. If you have a passion for health and social care services and want to help ensure the voices of Wiltshire are heard, think about joining the board. You’ll find more details further on in the newsletter.

With the two May bank holidays out of the way, we are heading into summer. Cover Up, Mate is a local campaign aimed at people who work outdoors or spend a lot of time in the sun over summer and run the risk of skin cancer. The advice is simple – spend time in the shade if you can, cover up with suitable clothing and sunglasses, and use at least factor 15 sunscreen.

Linda
Linda Prosser, Interim Chief Officer

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News

BSW Commissioning Alliance – new appointments

Four appointments have been made to the senior executive team of the Bath and North East Somerset, Swindon and Wiltshire (BSW) Commissioning Alliance:

  • Gill May, current Director of Nursing and Transformation at Swindon CCG, has been appointed to the role of Director of Nursing and Quality.
  • Nicki Millin, current Deputy Chief Executive (Swindon), has agreed to take on the role of Director of Transformation and Strategy on an interim basis prior to her retirement in April 2020.
  • Caroline Gregory, current Chief Finance Officer at Swindon CCG, has been appointed to the role of Chief Finance Officer for the commissioning alliance.
  • Steve Perkins, current Chief Finance Officer at Wiltshire CCG, has been appointed as Acting Deputy Chief Finance Officer for the commissioning alliance.

Each CCG will have a Locality Director. Corinne Edwards has been appointed as the Locality Director for BaNES and the roles of Locality Directors for Wiltshire and Swindon are currently being advertised.


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E-zec Medical Transport Services provide non-emergency patient transport across BaNES, Swindon, Wiltshire and Gloucestershire  

From 1 June 2019 the non-emergency patient transport service in Bath and North East Somerset, Gloucestershire, Swindon and Wiltshire will be provided by E-zec Medical Transport Services – a family run company focused on delivering high quality, safe, effective transportation for patients to and from a healthcare setting.

Non-emergency patient transport is for patients who, due to their mobility needs or medical condition, are unable to travel safely by other means. Patients who wish to use the service are required to be assessed against national eligibility criteria. E-zec expect to complete around 180,000 patient journeys each year across B&NES, Gloucester, Swindon and Wiltshire.

Mark Harris, Chief Operating Officer, Wiltshire CCG said: “We are delighted to partner with E-zec as our provider of non-emergency patient transport across the region. We have been working closely together since their appointment in December 2018 to ensure eligible patients have a great experience when using the service.”

Arriva Transport Solutions Ltd provided the non-emergency patient transport service until their contract ended on 31 May 2019.

Further information about the service can be found at www.bgswpatienttransport.co.uk


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Carers Week – June 2019

Carers Week is an annual awareness campaign to celebrate and recognise the vital contribution made by carers across the UK. This year, the theme is ‘Getting Carers Connected in their Communities’, and it will run from the 10 – 16 June. 

Caring can be a hugely rewarding experience but carers often find it challenging to take care of their own wellbeing whilst caring. Its impact on all aspects of life from relationships and health to finances and work should not be underestimated. Caring without the right information and support can be tough.

There are 6.5 million people in the UK who are carers. They will be looking after a family member or friend who has a disability, mental or physical illness, or who needs extra help as they grow older. Everyone has a part to play in connecting carers and helping them to get the support they need to care without putting off their own health needs or losing important relationships with others.

This could include an employer creating carer-friendly policies by listening to the experiences of their workforce, a GP practice offering an annual health check or alternative appointment times to carers struggling to attend due to their caring responsibilities or a leisure centre offering special deals for carers.

For Carers Week, why not plan to do something in your workplace to show your support and recognition of carers? From having a wellbeing day at work, a training and awareness session on carers or just simply putting up posters and sharing your support for Carers Week on social media, getting involved is a great idea. 

There is more information on the Carers Week website.


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Help make a difference to health and social care services by joining the Healthwatch Wiltshire board

Healthwatch Wiltshire is looking for people with a passion for health and social care services to join its Local Leadership Board

The Board is the driving force behind Healthwatch Wiltshire’s commitment to ensure the voices of adults, children and young people are heard by those who run, plan and regulate health and social care services in the county.

Applications are open to anyone who wants to see services meet the needs of those who use them. 

Local Leadership Board Chair, Rob Jefferson said: “As a newly-formed Board, we’re keen to expand the skills and diversity of our group. We’re looking for people who are willing to give their time and energy to Healthwatch and work to prioritise the issues that are most important to the people of Wiltshire.

“You might be a service user, have a background in the NHS or social care services, or just have a keen interest in seeing services improved.” 

As a Board member, you’ll be representing Healthwatch Wiltshire at key meetings so you’ll need to be able to make sense of complex information and be a good strategic thinker. 

You’ll also need to be a strong team player, being both a good listener and be able to speak up on issues that you feel are important. 

For more information on the role, and to apply, please visit the Healthwatch Wiltshire website. All applications must be received by midnight on Sunday 23 June. 

If you would like an informal chat about the role with one of the current board members, please email info@healthwatchwiltshire.co.uk 

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News archive

Read more news from Wiltshire CCG in our news archive.
 

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Get involved!

 

Our Health Our Future

We are launching an exciting engagement campaign offering local people a chance to have their say on the future of health and care services across Bath and North East Somerset, Swindon and Wiltshire (BSW).

The Our Health Our Future campaign is being coordinated by BSW Clinical Commissioning Groups and will run from 13 June until the end of July 2019. We want to find out what local people think about health and care issues so that we can use their views to inform our local five year plan.

We’d really like your support in helping us to promote our campaign and encouraging people in Wiltshire to complete it.

We’ll be finding out what people think through an online survey, a printed booklet, social media and by getting out and about at events across the county. We’ll be asking three simple questions:

What’s the one thing…

  • you wish you’d known sooner to help you be as healthy as possible?
  • that would help you to find and use health and care services more easily?
  • that would help to make a difference to your health and care in the future?

Our Health Our Future is a brilliant opportunity to identify the health and care issues that are important to local people and, with your support, we can make sure we hear from as many of them as possible.

You could help us spread the word by:

  • Featuring the campaign in your newsletters, publications and websites
  • Sharing our social media posts
  • Welcoming a BSW representative along to talk about the campaign at a future relevant event, such as patient or stakeholder meeting
  • Displaying posters/flyers at your events and in your offices
  • Encouraging your network of supporters, members and staff to complete the survey
  • Run your own Our Health Our Future face-to-face activity with members and staff – we will be happy to provide a session plan to support this.

There will be more details next week including the website link, social media posts and event details.


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Mental health and wellbeing services in Swindon and Wiltshire 

Wiltshire Council is asking young people, parents and professionals for their views on how we can improve mental health and wellbeing in Wiltshire. The online surveys, launched in Mental Health Awareness Week will help shape how services are provided in the future.

There are three surveys are available – for young people, for parents and carers, and for professionals.

You can find more information and links to the surveys on the Wiltshire Council website.

 

 

How Primary Care Networks could work for you

Healthwatch Wiltshire want to find out what you think of Primary Care Networks. How do you think GP surgeries can work more closely with other services to improve care for people with long term conditions?

You can share your views and find out more on the Healthwatch Wiltshire website.

 

 

Changes to the General Medical Council guidance for how doctors use patient feedback – have your say

It’s important that patients have the opportunity to give doctors feedback on the care they receive. The GMC hear that doctors value feedback from their patients. By changing their guidance, they want to make it easier for patients to share their views with their doctors. The feedback should also better support doctors’ learning and development.

For more information and to take the survey visit the General Medical Council website.

 

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Campaigns 

 

Cover Up, Mate!

As the South West gears up for summer, people who work outdoors are being urged to cover up against harmful UV rays.

Health experts have launched their skin cancer campaign Cover Up, Mate, aimed at agricultural and construction workers, gardeners and sports-players – who may find themselves outside longer during the summer months and often don’t use sun cream.

Judith, a beef farmer from Somerset shares her first-hand experience of being diagnosed with basal cell skin cancer (BCC), the most common type of skin cancer.

“I was always aware of protecting myself in the sun, but I probably didn’t cover up as religiously as I should do. Sometimes it is freezing cold when I start my day, and it’s the last thing I would think about. Over time I noticed, what started off as a little white spot on my chin and gradually it began to grow. My GP referred me to a specialist and they immediately diagnosed me with skin cancer.”

Luckily like many people across the South West, Judith spotted the signs of what could have been fatal. The latest statistics show that ‘early stages’ of diagnoses of malignant melanoma in the South West are 88% female and 86% male which is higher than the national average across England. Unfortunately, not all cases are able to be treated and in 2016 mortality data in the South West showed 168 male and 113 female deaths due to skin cancer.

NHS England South West Medical Director, Dr Michael Marsh said: “You can’t feel UV radiation, so it’s very easy to get sunburnt in the UK, even when it’s cloudy and not particularly warm. Sunburn increases the likelihood of skin cancer so its important people take more care, especially those who work outside or take part in outdoor sport.”

Following Judith’s skin cancer experience, she shares her thoughts on the importance of covering up in the summer months. “Now I make sure I apply your sun cream before I go out, irrespective if the sun is shining or its raining. You can bet your bottom dollar that later in the day the weather will change, and I always make sure to reapply at lunch time.”

The earlier skin cancer is caught, the easier it is to treat, so see your GP as soon as possible if any moles or freckles change size or shape.

For more advice visit www.nhs.uk or follow NHS England’s skin cancer campaign #CoverUpMate on Twitter.

For more information on staying well this summer, visit our website.

 


 

 

 

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Survey launched during Mental Health Awareness Week

Young people, parents and professionals are being asked for their views on how we can improve mental health and wellbeing in Wiltshire. The online surveys for Mental Health Awareness Week will help shape how services are provided in the future. They are one of a number of initiatives the council and partners are involved in to help improve services to support young people’s mental health.

Other initiatives include:

  • Kooth – an online counselling for pupils at all secondary schools. In April this was extended for young people aged from 11 to 25.
  • Youth mental health first aid – an internationally recognised programme designed to promote awareness of psychological and emotional well-being and mental health for eight to 18 year olds.
  • On Your Mind website –which signposts young people to local and national sources of support and provides positive health messages.
Laura Mayes, Wiltshire Council cabinet member for children’s services, said:
“We all have to look after our mental health but it is particularly important to ensure our young people have support.

“Exams, growing up and the myriad of pressures on young people can make life very difficult. We want to work alongside our young people to ensure they have the right support when they need it.”

In April 2018, Oxford Health NHS Foundation Trust launched a new Child and Adolescent Mental Health Service across Bath and North East Somerset, Swindon and Wiltshire.

James Fortune, Head of Service, said:
“We are really delighted to be implementing a modern child and adolescent mental health service and want to ensure that children and young people remain at the heart of everything we do.

“Their experiences and opinions, as well as the views of parents, carers and professionals, ensure we can continue to drive forward service transformation and improvements. That’s why surveys like this are so important.

“In Wiltshire we receive over 2,000 referrals a year and offer a range of support, interventions and treatments.”

Catherine, a young person based in Wiltshire, said:
“Seeking support for mental health difficulties is a very important thing to do. It’s by no means easy, but with support from others things can and really do get better. Having just one person who you can talk to, reach out to, offload to and brainstorm with makes facing difficulties so much easier to manage.

“Having someone there as a shoulder to cry on, but also there to share laughter with can help with making sense of your thoughts, give a new perspective on issues and help with moving forward.”

Lucy Baker, Acting Commissioning Director (Maternity, Children and Mental health), Wiltshire Clinical Commissioning Group said:
“Wiltshire CCG is working together across BaNES, Swindon and Wiltshire (BSW) to transform how we deliver mental health support to better meet the needs of our local population including children and young people. There is a shared enthusiasm to enhance lives and wellbeing with a shared commitment that no-one should be left in need. We really want to hear what people think of our services and how we can make things better.”
The surveys are available at:

Young people https://www.surveymonkey.com/r/speakupcyp

Parents and carers https://www.surveymonkey.com/r/speakupcarers

Professionals https://www.surveymonkey.com/r/speakupprofs

 

April  2019
Contents

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Welcome

Primary Care Networks are the way of the future for community healthcare – GPs working together to provide a network of services to their local population. The project to establish the networks in Wiltshire builds on work that was already underway and we are working to a July deadline to complete the initial set up of our 11 networks. Watch this space for more information over the months to come.

At the moment we are working with the Avon and Wiltshire Mental Health Partnership NHS Trust and other partners to develop a new strategy for the delivery of mental health services across the BaNES, Swindon and Wiltshire areas. We join AWP in welcoming their new Chief Executive and look forward to working with him when he takes up the role in August.

Healthwatch Wiltshire continues to support our community with the awarding of funding to five projects that aim to boost health and wellbeing in the county – well done to the successful applicants to the Community Cash Fund! 

Engagement on the NHS Long Term Plan with the What would you do? survey is drawing to a close, you’ve only got a couple of days to complete the survey.

Spring is certainly here bringing with it hayfever season. We’ve got lots of good information on our website to help you manage through this tricky season of runny eyes and sneezes.

I’m going to be here a little longer to support our new Chief Executive Tracey Cox as we transition to a new management structure for BaNES, Swindon and Wiltshire CCGs.

 

Linda
Linda Prosser, Interim Chief Officer

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News

Primary Care Networks

The Government announced a number of policies and incentives this year to help the health and care system meet increasing demand. General practice is at the core of these new ideas with the establishment of Primary Care Networks.

Each network will serve patient populations of around 30,000-50,000. Organisations within the network area will work closely together to give patients access to a wider range of health and care professionals, as part of community teams. This includes GPs, nurses, physios, therapists, pharmacists and social care providers – each providing care that is proactive, coordinated and accessible. With the focus on patients seeing the right health professional for their needs, GPs should have more time to spend on patients who need them the most.

To support their establishment, a Primary Care Network Development Programme will be centrally funded and locally delivered. By 2023/24, the PCN contract is expected to invest an additional £4.5bn per year, or £1.47 million per typical network covering 50,000 people.

GPs in Wiltshire have decided on 11 Primary Care Networks:

  • Sarum West
  • Sarum South
  • Sarum North
  • Devizes
  • Trowbridge
  • Bradford on Avon and Melksham
  • Westbury and Warminster
  • Chippenham including Corsham and Box
  • Calne
  • North Wiltshire Border Locality including Malmesbury, Tolsey, Royal Wootton Bassett, Purton and Cricklade
  • East Kennet.

GPs and Practice Managers attended a meeting in mid-March to discuss the establishment of the networks and more recently we had a really good workshop with the 11 emergent PCNs. We will provide more information on the progress of the networks in the months to come.

You can find out more about Primary Care Networks on the NHS England website.

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New Chief Executive appointed to lead Avon and Wiltshire Mental Health Partnership NHS Trust

Avon and Wiltshire Mental Health Partnership (AWP) NHS Trust has appointed Dominic Hardisty as its new Chief Executive.

Dominic is currently the Chief Operating Officer and Deputy Chief Executive at Oxford Health NHS Foundation Trust. He will take up his role at AWP in August 2019, replacing Dr Hayley Richards, who announced her plans to retire in January and will be leaving the Trust at the end of May. Simon Truelove will fill the role of Acting Chief Executive until Dominic arrives.

 Dominic brings with him 20 years as a leader, with the last 10 in the NHS, where he has worked across acute and community trusts. He has led teams to transform services across acute, community, mental health and children’s/young people’s pathways, as well as leading on responses to CQC inspections and formation of partnerships across primary, acute, community and social care.

The Chair of AWP, Charlotte Hitchings, said: “I am absolutely delighted to be appointing Dominic.

“He brings a wealth of relevant experience, both in mental health and strategic and operational management.  Dominic made a great impression on the more than 50 staff, service users, carers and other stakeholders involved in the assessment and interview process.”

Dominic said: “I am thrilled to be appointed Chief Executive of AWP.  There are great things going on in the Trust and I look forward to joining and working with staff and stakeholders to ensure we build on current good work and continue to do our very best for service users, their families and carers, as well as for our staff to make AWP outstanding.”

Charlotte added: “I am excited about Dominic’s aspirations for the Trust and we are all very much looking forward to working with him as we continue on our drive for continuous quality improvement across our services for the benefit of the people we serve.

I’d also like to take this opportunity to thank Hayley Richards once again for her commitment, passion and hard work throughout her long career with the NHS and to wish her well in her retirement.”

Dominic holds a degree from Oxford University and an MBA from Harvard Business School and is currently training to be a Health Care Assistant (HCA).

In another new appointment, Consultant Psychiatrist, Dr Sarah Constantine has joined AWP as the new Medical Director, starting in the role on 16 April 2019.

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Community Cash Fund winners announced

Healthwatch Wiltshire’s Community Cash Fund grants have been awarded to five projects that aim to boost the health and wellbeing of people in Wiltshire.

The call for grant applications in March attracted 41 applications for funding of up to £2,000 each.

Healthwatch Wiltshire manager Stacey Plumb said: “Thank you to everyone who applied to the Community Cash Fund. We were delighted to receive such a high number of applications and it was a really tough job deciding who should receive funding.

“We’re really excited to be supporting these incredibly worthwhile projects and are looking forward to following their progress in the months ahead.”

The successful projects are:

Anybody Can Cook, who want to run healthy eating courses for families on a low income at children’s centres in Chippenham and Corsham. Their vision is to promote health equality across communities, with the ultimate aim being less visits to the GP and dentist, maintaining a healthy weight, better mental health and increased confidence.

Pound Arts Centre and Rewired Counselling, who are hosting SPARK, a two-day health and wellbeing event in Corsham on 12 and 13 July. The first day is aimed at Year 9 students and focuses on sleep, stress, body, food and confidence, while the second day is open to all and includes a variety of speakers and a marketplace of groups and services.

Rowden Hill Surgery, who are looking to start a choir for patients with respiratory conditions who attend the Rowden, Lodge and Hathaway surgeries in Chippenham. Singing regularly is thought to have a positive effect on the quality of life of someone with a lung condition, and sessions would be open to both patients and their carers.

Wiltshire People 1st, who are launching their Happy Hearts Dance Group for adults with learning disabilities and/or autism. The sessions will promote a healthy lifestyle through conversation, cooking and dance activities.

Wiltshire Wildlife Trust, for their Wellbeing at the Orchard project, which is aimed at people who are experiencing mental health issues. The project, based at Roundway Orchard in Devizes, features eight weeks of outdoor activities including conservation, wild-cooking and nature-based craft. Designed to help improve mental wellbeing, the project also provides skills and knowledge on managing an orchard.

More information on the Community Cash Fund is available on the Healthwatch Wiltshire website. 

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News archive

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Get involved!

Last chance to have your say – What would you do?     

You’ve only got a few more days to have your say in the Healthwatch survey that ask would you would do to improve your local services.

Take part in the What would you do? survey on the Healthwatch website and share your views today.

 

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Resources 

Are you using your asthma inhaler correctly?

Asthma is a common lung condition that affects the airways and can make it difficult to breathe. It affects 3.4 million people in England and is usually treated by using an inhaler. But, research has shown that a third of people with asthma aren’t using their inhalers correctly. 

The new patient decision aid from NICE– Inhalers for asthma aims to tackle this and ensure that people with asthma are aware of the different devices available to them. If you have asthma, the decision aid could help you find out about the options available. It could help you and your healthcare professional decide which inhaler will suit you best. 

Asthma UK has also published a number of short videos designed to help you use your inhaler properly.

We have more information on asthma on our website.

 

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Campaigns 

It’s hayfever time

With the arrival of spring, many of us will be spending more time outdoors – in the garden or local parks. It’s not all good news if you have hay fever.

Hay fever is a common allergic condition that affects up to one in five people at some point in their life. You will experience hay fever if you have an allergic reaction to pollen. It is usually worse between late March and September, especially when it’s warm, humid and windy.

Your hay fever symptoms can be treated by you going to visit your local pharmacist and using over the counter medications, such as antihistamines.

We’ve got advice on managing your hayfever along with other advice and tips to help you stay well this summer our website.

 

 

 

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Wiltshire Pharmacy Opening Times for the May Bank Holidays

Opening times for your local pharmacy services during the upcoming May Bank Holidays (6 and 27 May) are available below.
The pharmacies listed should be open on the dates as shown, the details are correct at the time published but are subject to change. You are advised to contact the pharmacy before attending to ensure they are open and have the medication you require.
 
Copy-of-2019-WiltshireMay-Bank-Holidays
View the downloadable PDF
 

Be prepared and help ease pressure on health services this Easter

People living in Bath and North East Somerset (B&NES), Swindon and Wiltshire are being urged to get ready for the approaching Easter holidays in order to help ease demand on health services across the region.

As GP surgeries prepare for the Easter break, health and care leaders are asking people to check they have the essential medication they need to see them through the holiday period and make sure they know where to go for healthcare advice and treatment.

They are also being advised that for non-urgent minor conditions, pharmacists are equipped to give advice on over the counter medications and treatments.

Bank holidays can be extremely busy for the NHS and local people are being asked to use services wisely so that accident and emergency departments and ambulance services are available for those who need them most.

Most GP surgeries across the region will be closed on Good Friday and Easter Monday on 19 and 22 April, although pre-booked appointments are available at some surgeries and walk in centres and some urgent treatment centres will also be open.

Dr Ian Orpen, a GP based in Bath and Chair of BaNES, Swindon and Wiltshire’s Clinical Board, said:

“Everybody wants to enjoy the Easter holidays, so it’s a good idea to do as much as possible to prepare for them in advance – particularly when it comes to staying well. We don’t want people to run out of their medication, become poorly and miss out on an enjoyable break, so do make sure you have enough repeat medicine to last over the long weekend.”

“If you are unlucky enough to be ill over the Easter holiday, remember you can phone 111. NHS 111 is the Freephone number to call should you need urgent medical advice when your GP surgery is closed. You’ll speak with a trained advisor who will help you. You can also access NHS 111 online, 24 hours a day.”

Other things people across B&NES, Swindon and Wiltshire can do to stay healthy and prepare for the Easter break include:

  • Make sure your medicine cabinet is well-stocked and includes essentials such as sticking plasters, paracetamol, anti-diarrhoea medicine and indigestion remedy. Having these items to hand could save you time and the stress of a mad dash to your local pharmacy or shop.
  •  

  • Remember that, for non-urgent, minor conditions, pharmacists are equipped to give advice on over the counter medications and treatments. A list of pharmacists open this Easter can be found on our website or on the NHS England and NHS Improvement website at www.england.nhs.uk/south/info-professional/pharm-info/pharmacy-opening-hours
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  • Parents can access expert advice about common childhood illnesses and how to treat them via HANDi App – a mobile app which is free and can be downloaded to any Apple or Android smartphone or tablet.

 

Wiltshire Pharmacy Opening Times for the Easter Bank Holiday weekend

Opening times for your local pharmacy services for the upcoming Easter bank holiday weekend (19 – 22 April) are available below.
The pharmacies listed should be open on the dates as shown, the details are correct at the time published but are subject to change. You are advised to contact the pharmacy before attending to ensure they are open and have the medication you require.
 
Final-Wilts-pharmacies-Easter-Opening-hours-poster-v1.0-2
View the downloadable PDF
 
 FINAL-Pharmacy-Map-Wilts-Easter-v1.0

New Child Exploitation and Missing Children Strategy

Wiltshire’s Community Safety Partnership have recently launched a new Child Exploitation and Missing Children Strategy for 2019 – 2021.

This strategy sets out how agencies will work together to keep children and young people in Wiltshire safe from exploitation and harm. It also provides recent data and information about the current level of threat in Wiltshire, as well as those children and young people most at risk. It will inform all our work for the coming years, so we want to make sure as many people know about it as possible.

The Wiltshire Times recently covered the launch of the strategy – read the article here.

Abbott FreeStyle Libre ® Flash Glucose Monitoring System: April 2019 update

On 7th March 2019 NHS England announced the national arrangements for funding and criteria for the use of Freestyle Libre® Flash Glucose Monitoring. This can be found on the NHS England website following the link below:

https://www.england.nhs.uk/publication/flash-glucose-monitoring-national-arrangements-for-funding-of-relevant-diabetes-patients/

NHS BaNES, Swindon and Wiltshire CCGs continue to work with local hospital diabetes teams to support the introduction of FreeStyle Libre® from 1 April 2019 in line with the new NHSE arrangements.

 

Please see the following information about how to access FreeStyle Libre® locally on the NHS:

1. People with type 1 diabetes who are currently receiving FreeStyle Libre® from their hospital specialist/ Diabetes Specialist Nurse:

Your specialist will be writing to you and your GP to let the GP know that they can now take over the prescribing of your FreeStyle Libre® sensors. The specialist will advise what you should do with any current hospital-issued prescriptions for FreeStyle Libre® that you may have.

Patients will receive multiples of 1 month prescriptions each for 2 sensors from their GP.

The specialist team will continue to review the treatment aims* every 6-12 months and continued NHS supply of the Freestyle Libre® Glucose Monitoring System is dependent on achievement of the treatment aims agreed.

Community pharmacists have also been alerted to the change in provision of Freestyle Libre® sensors locally in order to reduce any problems with getting hold of them.

2. People with diabetes that are interested in starting to use the FreeStyle Libre® system:

Freestyle Libre® cannot be initiated by your GP. You should discuss your eligibility for FreeStyle Libre® at your next routine appointment with your specialist. Your specialist will assess your eligibility and circumstances and will advise whether you are eligible and if so, will ensure that you receive the NHS approved training about the use of FreeStyle Libre.® The training will maximise the benefits out of using the system. The specialist team will jointly agree aims* for you in terms of using FreeStyle Libre® to manage your diabetes. These aims will be reviewed every 6-12 months and continued NHS supply of the Freestyle Libre® Glucose Monitoring System is dependent on achievement of the treatment aims agreed.

3. People with diabetes that are currently self-funding FreeStyle Libre®:

As per the advice above for people who are interested in starting to use FreeStyle Libre®, eligibility can be discussed at your next routine appointment with your specialist who will assess your eligibility and circumstances and if eligible, will ensure that you receive the NHS approved training about the use of FreeStyle Libre.® The training will maximise the benefits out of using the system. The specialist team will jointly agree aims and review them every 6-12 months, as above.

*NOTE: Theses aims do not apply to people who are using Freestyle Libre® due to not having mental (e.g. learning disabilities) or physical capacity (e.g. manual dexterity problems which require a carer to do finger prick testing on their behalf) to undertake blood glucose monitoring.

Information about FreeStyle Libre®

The FreeStyle Libre ® Flash Glucose Monitor has two parts:

1. A sensor that is attached to the surface of your skin that includes a small needle-like attachment that sits just underneath the skin and measures glucose levels.

2. A wireless monitoring device that you pass over the sensor to display your glucose level. Each time you pass the monitoring device over the sensor, glucose level readings for the last eight hours will be transferred to the device. The Flash Glucose Monitoring device also comes with software so you can analyse your results and see patterns in your glucose levels.[1]

Note that the sensors need to be replaced every 14 days.

The sensor does not measure your blood glucose level. Instead, it measures the amount of glucose in the fluid that surrounds your body cells (called “interstitial fluid”).

Glucose levels in the interstitial fluid can lag-behind glucose levels in your blood by up to 5 minutes. This lag time is longest if your blood glucose level is changing rapidly, e.g. after eating or if you are exercising. For this reason, you need to do a blood glucose check (finger prick) if you’re thinking of changing your treatment (e.g. taking more insulin or treating an episode of low blood sugar).[1]

FreeStyle Libre® does not completely remove the need to do finger prick testing. Blood glucose finger prick testing is required in some circumstances e.g. during times of rapidly changing glucose levels when interstitial fluid glucose levels (measured by Freestyle Libre® Glucose Monitoring System) may not accurately reflect blood glucose levels, or if hypoglycemia or impending hypoglycemia is reported by Freestyle Libre® but your symptoms do not match the system readings.

Freestyle Libre® and test strip use for driving

On 14 February 2019 the DVLA (Driver and Vehicle Licensing Agency) updated their guidelines to make testing requirements simpler for drivers with insulin treated diabetes. This means that drivers may now choose to use finger prick glucose testing and continuous glucose monitoring systems such as FreeStyle Libre® and real-time continuous glucose monitoring for the purposes of driving.

The DVLA guidance states that users of FreeStyle Libre® must also have finger prick glucose monitors and test strips available when driving.

For full self-monitoring requirements, please contact the DVLA directly or visit their website.

For access to further information, resources, support and trouble-shooting https://www.freestylelibre.co.uk/libre/help.html#

Telephone: 0800 1701177 Abbott Customer Services

 

References

[1] Diabetes UK, “Flash Glucose Monitoring,” [Online]. Available: https://www.diabetes.org.uk/guide-to-diabetes/managing-your-diabetes/testing/flash-glucose-monitoring. [Accessed 22nd March 2019].

Health officials encourage patients to join a free type two diabetes prevention course

People in Bath and North East Somerset, Swindon and Wiltshire most at risk of developing type two diabetes are being encouraged to accept an invitation to a free course that could help prevent the condition.

Designed to help people eat well and get active, the Healthier You programme supports individuals over a nine-month period to reverse the early symptoms of diabetes.

Around 59,000 adults in Bath and North East Somerset, Swindon and Wiltshire are at risk of developing type two diabetes and are eligible for the Healthier You programme. Around 7,000 people from the area have taken up the invitation, but many are missing out on the opportunity to take part in the course.

Dr Ayoola Oyinloye, Consultant in Public Health Medicine, said:
“It is extremely worrying that so many people are choosing to ignore this offer of free help.

“Type two diabetes is largely preventable, and this programme gives people most at risk the power to take back control of their own health and make the changes that could add years to their life and life to their years.

“I’d encourage anybody with an invitation letter just sitting in a drawer or on a table not to ignore it, and to make today the day they take a step towards a healthier lifestyle by picking up the phone and make the call to participate.”

The call to action is being made to coincide with Diabetes Prevention Week, which runs between Monday 1 and Sunday 7 April.

Type two diabetes is a condition that causes the level of sugar in a person’s blood to become too high. If left untreated, it can lead to other significant health problems, some of which can cause a threat to life, such as heart and kidney disease. It can also lead to disabling conditions such as blindness and amputations.

Janet Tooze, 68, took part in the Healthier You: Diabetes Prevention Programme after speaking with her GP about her high blood sugar levels.

Janet said:
“It was a gradual education of what was right and what was wrong, and how to make the correct choices.

“But it was done in such a way that made you really want to do it, and now I’ve lost more than a stone and people keep telling me how great I’m looking.

“I keep telling others about it. I know lots of people who have got the letter and ignored it, but it really isn’t something that should be ignored.”

Each Healthier You: Diabetes Prevention Programme group can provide support for groups of up to 25 people, all of whom are over 18 and not yet diagnosed with diabetes.

People can check for themselves if they fall into the at-risk category by using the online Know Your Risk tool, which can be found at www.diabetes.org.uk

Although patients cannot self-refer on to the programme, more information can be found by talking to a GP or visiting www.nhs.uk.