Wiltshire Pharmacy Opening Times for the August Bank Holiday

Opening times for your local pharmacy services on Bank Holiday Monday (26 August) are available below.
The pharmacies listed should be open on the dates as shown, the details are correct at the time published but are subject to change. You are advised to contact the pharmacy before attending to ensure they are open and have the medication you require.
 
Click here to view the downloadable PDF
 20190819-Wilts-August-BH-Pharmacy-Poster-2019-v1.0

Families encouraged to #wearitwell over the summer holidays

Wiltshire Clinical Commissioning Group is encouraging families in Wiltshire to #wearitwell and share photos of their summer holiday fun in the sun as a way of reminding others about the importance of sun protection.

The campaign aims to get people in Wiltshire to share the important health guidance from NHS England and NHS Improvement’s Cover Up Mate campaign amongst their friends and families by putting the guidance into practice and uploading their photographic evidence to Twitter using the hashtags #wearitwell and #coverupmate.

Dr Richard Sandford-Hill, GP at Market Lavington Surgery and Chair of Wiltshire CCG, explains:
“Each year we remind people about the importance of covering up in sun, but this year we thought we’d get the people of Wiltshire involved in helping to spread the health advice too!
“Getting sunburnt just once every two years can triple your risk of melanoma skin cancer, so it’s important that we make sure we take the necessary steps to be able to enjoy the sun safely and to prevent ourselves from sunburn. “Many people are unaware that you can still burn if it’s cloudy or overcast and while sunburn is usually short-lived and mild, it’s important to take precautions to avoid it because it can increase your chances of developing skin cancer later in life.”

How to protect yourself from sunburn

  • Cover up when you are out in the sun – wear loose clothing and a wide-brimmed hat to protect as much skin as possible and protect your eyes with sunglasses that block at least 99% of UV light.
  • Use a sun cream with an SPF of 30 or higher and at least 4-star UVA protection and reapply every two hours and after swimming.
  • Seek shade and limit your direct exposure to the sun, especially between 11am and 3pm when UV rays are at their strongest.
  • Avoid tanning beds and sunlamps – both cause serious long-term damage and contribute to skin cancer.

What to do if you have sunburn

  • Treat minor sunburn at home by cooling the skin down by having a cool bath or shower. Then apply soothing aftersun or calamine lotion
  • Drink plenty of fluids to help cool you down and prevent you from getting dehydrated. Painkillers such as ibuprofen or paracetamol will help relieve any pain.
  • Visit your pharmacist for advice on treatment to reduce your symptoms and reduce any inflammation.

If you start to feel unwell or have any concerns about your sunburn, particularly if you are burnt over a large area, have blistering or swelling of the skin, chills, dizziness, sickness or a high temperature of 38c or above, call NHS 111 – they are available 24 hours a day, seven days a week.

If you notice any changes to your skin after being out in the sun, including a new mole, growth or lump or you have any moles or freckles that have changed in size, shape or colour, you should go and get them seen by your GP. Skin cancer is much easier to treat if it’s found early.

In the UK 86% of cases of melanoma, the most serious type of skin cancer, could be prevented through enjoying the sun safely.

Find out more: http://www.wiltshireccg.nhs.uk/our-campaigns/wear-it-well-wiltshire

Red bags to help care home residents leave hospital sooner

A new innovative ‘red bag’ scheme launches on 1 August 2019 by Wiltshire Clinical Commissioning Group (CCG) which is designed to help care home residents in Salisbury who are admitted to hospital, to receive improved care and reduce their length of stay in hospital.

Gill May, Executive Director of Nursing and Quality for Banes, Swindon and Wiltshire Clinical Commissioning Groups said:
“The red bag is a simple initiative that enables a smooth handover from the care home to the ambulance and then to the hospital staff because all of the patient’s information and personal belongings are together in the red bag.

“It helps those who provide care at all stages of the patient’s journey to have immediate access to the information they need, and it will help patients to get home more quickly because the risk of misplacing their belongings is reduced.”

Lisa Wood, Paramedic from South Western Ambulance Service NHS Foundation Trust said:
“Because the patient has all of their medical information easily accessible there in the bag, it will help our paramedics to triage the patients and make the right decisions for them more quickly before handing them over to the care of the hospital staff.”

Included in the red bag is a ‘this is me’ document, which provides information about the patient’s needs, interests, likes and dislikes, which helps those caring for them to do so on a more personal level.

While in hospital a patient will see different clinicians in different parts of the hospital. Their red bag stays with them throughout this journey meaning that those caring for them have immediate access to their up to date medical information and medication and the patient keeps their personal items with them.

The red bag stays with the patient until they are ready to go back to their care home and includes a copy of their discharge summary to help the care home staff to provide continuity of care for their resident.

Wiltshire CCG intends to provide red bags to care homes in the rest of the county by the end of this year.

Red bags were first introduced in Sutton CCG, London in November 2015 and so far the initiative has reduced hospital stays by 4.4 days per resident, saving £354,994 in 2017/18; stopped patients losing personal items such as dentures, glasses and hearing aids; and improved communication between care home and hospital staff saving time, resources and duplication.

Wiltshire CCG has taken elements from the Sutton CCG model and worked it into a project that is aimed at improving the experience, quality and safety of patient care, reducing pressure on A&E and supporting effective working relationships between care homes and health and social care organisations.

Awards Given to GP Practices Going Above and Beyond for Unpaid Carers

GP practices in Wiltshire going above and beyond for unpaid carers were recognised at the Carer Support Wiltshire Investors in Carers GP Accreditation Scheme Awards, which took place on Wednesday, 17th July at Devizes Town Hall.

The awards recognise and celebrate those Wiltshire GP practices who have met a number of requirements, including maintaining an
up-to-date carer’s register, having a carer’s lead, providing flexible appointments for carers and holding a minimum of one carer’s clinic per year. The clinics are run in partnership with the CSW Community Connector team.

This year saw 28 practices receiving the highest possible platinum award – up from 17 last year. The new platinum level was introduced in response to the outstanding support to carers provided by many GP Practices in Wiltshire.

The scheme aims to raise awareness of carers’ issues in GP practices and provide a system of awards to recognise their support to carers.

Gabby Wright, Practice Nurse at Trowbridge Health Centre said:
“The Carers GP Accreditation Scheme Awards are a great indication of how well supported Carers are through GP practices who are working alongside Carer Support, Wiltshire.

“It allows GP practices to all be held to the same high standards of support, which also means Carers throughout Wiltshire are able to find the information and help they require and it is readily available and easy to find.

“Here at Trowbridge Health Centre we are delighted that our hard work has been recognised with a platinum award for the second year running.”

According to a recent State of Caring Survey 2019, conducted by Carers UK of over 7,500 carers, 72% of carers responding said they had suffered mental ill health as a result of caring and 61% reported physical ill health as a result of caring. Almost two-thirds of carers (64%) say they have focused on the care needs of the person they care for and not on their own needs.

GP Practices continue to be the main source of referrals to CSW and are often the first point for a carer to acknowledge their caring role and access support. Holding carer clinics at GP surgeries in rural areas also means carers in isolated locations can access face to face support and information. From April 2018-March 2019 78 carer clinics were run at GP surgeries across Wiltshire, which assessed and supported the needs of 381 carers.

The awards were presented by Tim Burns, Commissioning Manager and Dr Richard Sandford-Hill, Chair, both of Wiltshire Clinical Commissioning Group. Carer Support Wiltshire’s service is jointly funded by Wiltshire Council and the NHS Wiltshire Clinical Commissioning Group.

Three local NHS Clinical Commissioning Groups take steps to become one organisation

Three groups responsible for the planning, buying and monitoring of health services in Bath and North East Somerset, Swindon and Wiltshire could become one single organisation as soon as April 2020.

As one CCG, health leaders can reduce variation in care and standardise best practice so everyone can access high quality treatment and services, regardless of where they live. Working as one organisation will also help the CCG meet financial challenges by, for example, offering greater buying power, eliminating the duplication of administrative support functions and streamlining governance processes. The savings made can then be invested in frontline services or transformational projects.

The move is in line with similar mergers across the NHS and follows national guidance for health and care services to work more closely together and move towards becoming Integrated Care Systems to give everyone the best start in life, world-class care for major health problems and help to age well.

Dr Ian Orpen, Chair of the BaNES, Swindon and Wiltshire Clinical Board, said:
“CCGs up and down the country have either already merged or are beginning plans to merge to help better meet the needs of their local populations. We believe that now is the right time for our three CCGs to come together to form a leaner, more strategic, single organisation to serve local people.

“The three CCGs have a history of working together to deliver high quality care, and in the past year, we have increased our partnership working. For example, we have a single Chief Executive and executive management structure, which has led to more consistent leadership and a clearer direction to staff.

“I believe that as a single CCG, we will be in a stronger position to improve outcomes for patients, whilst still retaining our local voice.”

At their recent public meetings, the Governing Bodies of BaNES, Swindon and Wiltshire Clinical Commissioning Groups (CCGs) approved plans to apply to NHS England to create one single organisation. Prior to submitting the application, the CCGs will engage with the public, staff, providers and other key stakeholders, and the GP membership of each CCG will then vote on a final decision to apply for a merger.

The three CCGs will then submit an application to NHS England and, if approved, the three groups will become a single CCG on 1 April 2020.

People living in Bath and North East Somerset (BaNES), Swindon and Wiltshire who want to share their views can do so by visiting:
www.bathandnortheastsomersetccg.nhs.uk
http://www.swindonccg.nhs.uk/
http://www.wiltshireccg.nhs.uk/

Wiltshire Council Press release: People asked to feedback on key health plan

Views are being sought on a strategy which sets out how people’s health and wellbeing will be supported in Wiltshire, giving them the best opportunities to thrive.

A consultation on the draft Wiltshire Health and Wellbeing Strategy 2019-2022 is underway and people have until 5 August to provide their feedback.

The strategy has been put together by Wiltshire’s Health and Wellbeing Board and their aim is to achieve the best outcomes for Wiltshire’s population through good quality housing, education, employment and safe communities.

The strategy is broken down into four main areas; prevention, tackling inequalities, localisation, and integration.

The role of Wiltshire’s Health and Wellbeing Board is to lead on work to improve the health and happiness of Wiltshire, specifically focusing on reducing health inequalities. It also considers the impact of health on the wider local authority and partnership agendas including housing, education, employment, crime, vulnerability and safeguarding.

Baroness Scott of Bybrook OBE, Leader of Wiltshire Council and co-chair of the Wiltshire Health and Wellbeing Board, said:
“This key document will underpin all our work to support health and social care in Wiltshire; which is of course relevant to so many people in the county.

“I welcome people to provide us with feedback to help inform our decision making so that the delivery of services in these areas are reflective of local needs. I appreciate everyone taking the time out to support us with this vital work.”

Dr Richard Sandford-Hill, Chair of Wiltshire Clinical Commissioning Group and co-chair of the Wiltshire Health and Wellbeing Board said:
“I’ve been a doctor in Wiltshire for 25 years and during that time I have seen the positive impact of effective medicine on life expectancy. However for us to live long, happy and healthy lives it relies on the combination of a healthy environment, supportive communities, housing, education and employment to have a positive impact and make the biggest difference.”

“It is therefore really important to us that we get this Health and Wellbeing strategy right for people and communities across Wiltshire. I encourage you to have your say and share your ideas with us.”

The consultation and associated strategy can be found at https://wiltshire.objective.co.uk/portal/public_health_and_public_protection/wiltshire_health_and_wellbeing_strategy_2019-2022_consultation

What would you change about local health and care services?

Younger people in Bath and North East Somerset, Swindon and Wiltshire are being given an opportunity to help shape how health and care services are provided in the future.

Over the next seven weeks, NHS and Local Authority organisations will invite all local residents to say what they need to live healthier and happier lives as part of a new campaign being launched today called Our Health Our Future.

Organisations involved are particularly keen to hear the often overlooked views of younger people who will be using services in the future.
Answers will be used by health and care providers as they work to publish a forward looking plan this autumn which will set out how everyone will be able to access the services and support they need. The new plan will outline a local response to priorities laid out in the NHS Long Term Plan which was published in January.

People will be able to share their views by filling in a simple survey online at www.ourhealthourfuture.org or by asking for a paper copy. They can also pass on their views at engagement events taking place across the local area over the next few weeks.

Tracey Cox, Chief Executive Officer for Bath and North East Somerset, Swindon and Wiltshire Clinical Commissioning Groups said:
“Health and care organisations and local authorities are developing a bold plan for the next five years that will ensure our services provide support through every stage of people’s lives – so they start well, live well and age well.

In order to plan for the future, we need to know what matters, so we’re asking everyone to take a few minutes to fill in our survey and make sure their views are heard.

Our Health Our Future is about capturing everybody’s views, but we especially want to hear what younger people expect in the future from our services.

We also want local residents to make an effort to share their views with family and friends so, together, we can build healthier communities.”

Bath-based GP and board member of Bath and North East Somerset Clinical Commissioning Group, Dr Brynn Bird said:
“We know the way in which health and care is provided will change in the future, especially as our population ages and services come under greater pressure, and we’re developing a plan for how we will face these challenges.

“By filling in our survey, local people will be able to give us a good idea of the services and support they need to prevent ill health and stay fit.”

Alex Luke, Associate Director of Operations for BaNES, Swindon and Wiltshire at Avon and Wiltshire Mental Health Partnership, said:
“We know that young people across our area are concerned about lots of issues including access to mental health services. We need to know what help and support people will need in the future and they can let us know what they think in the Our Health Our Future survey.”

The Our Health Our Future survey is open until the end of July and takes around 10 minutes to complete. It can be filled in online at www.ourhealthourfuture.org, by asking for a paper copy at local GP surgeries or by sharing your views at one of our engagement events taking place over the area over the coming weeks. Copies are also available by emailing bswccg.ourhealthourfuture@nhs.net or by calling 03333 219464. Survey answers are completely anonymous and will be treated confidentially.

Survey launched during Mental Health Awareness Week

Young people, parents and professionals are being asked for their views on how we can improve mental health and wellbeing in Wiltshire. The online surveys for Mental Health Awareness Week will help shape how services are provided in the future. They are one of a number of initiatives the council and partners are involved in to help improve services to support young people’s mental health.

Other initiatives include:

  • Kooth – an online counselling for pupils at all secondary schools. In April this was extended for young people aged from 11 to 25.
  • Youth mental health first aid – an internationally recognised programme designed to promote awareness of psychological and emotional well-being and mental health for eight to 18 year olds.
  • On Your Mind website –which signposts young people to local and national sources of support and provides positive health messages.
Laura Mayes, Wiltshire Council cabinet member for children’s services, said:
“We all have to look after our mental health but it is particularly important to ensure our young people have support.

“Exams, growing up and the myriad of pressures on young people can make life very difficult. We want to work alongside our young people to ensure they have the right support when they need it.”

In April 2018, Oxford Health NHS Foundation Trust launched a new Child and Adolescent Mental Health Service across Bath and North East Somerset, Swindon and Wiltshire.

James Fortune, Head of Service, said:
“We are really delighted to be implementing a modern child and adolescent mental health service and want to ensure that children and young people remain at the heart of everything we do.

“Their experiences and opinions, as well as the views of parents, carers and professionals, ensure we can continue to drive forward service transformation and improvements. That’s why surveys like this are so important.

“In Wiltshire we receive over 2,000 referrals a year and offer a range of support, interventions and treatments.”

Catherine, a young person based in Wiltshire, said:
“Seeking support for mental health difficulties is a very important thing to do. It’s by no means easy, but with support from others things can and really do get better. Having just one person who you can talk to, reach out to, offload to and brainstorm with makes facing difficulties so much easier to manage.

“Having someone there as a shoulder to cry on, but also there to share laughter with can help with making sense of your thoughts, give a new perspective on issues and help with moving forward.”

Lucy Baker, Acting Commissioning Director (Maternity, Children and Mental health), Wiltshire Clinical Commissioning Group said:
“Wiltshire CCG is working together across BaNES, Swindon and Wiltshire (BSW) to transform how we deliver mental health support to better meet the needs of our local population including children and young people. There is a shared enthusiasm to enhance lives and wellbeing with a shared commitment that no-one should be left in need. We really want to hear what people think of our services and how we can make things better.”
The surveys are available at:

Young people https://www.surveymonkey.com/r/speakupcyp

Parents and carers https://www.surveymonkey.com/r/speakupcarers

Professionals https://www.surveymonkey.com/r/speakupprofs

 

Wiltshire Pharmacy Opening Times for the May Bank Holidays

Opening times for your local pharmacy services during the upcoming May Bank Holidays (6 and 27 May) are available below.
The pharmacies listed should be open on the dates as shown, the details are correct at the time published but are subject to change. You are advised to contact the pharmacy before attending to ensure they are open and have the medication you require.
 
Copy-of-2019-WiltshireMay-Bank-Holidays
View the downloadable PDF
 

Be prepared and help ease pressure on health services this Easter

People living in Bath and North East Somerset (B&NES), Swindon and Wiltshire are being urged to get ready for the approaching Easter holidays in order to help ease demand on health services across the region.

As GP surgeries prepare for the Easter break, health and care leaders are asking people to check they have the essential medication they need to see them through the holiday period and make sure they know where to go for healthcare advice and treatment.

They are also being advised that for non-urgent minor conditions, pharmacists are equipped to give advice on over the counter medications and treatments.

Bank holidays can be extremely busy for the NHS and local people are being asked to use services wisely so that accident and emergency departments and ambulance services are available for those who need them most.

Most GP surgeries across the region will be closed on Good Friday and Easter Monday on 19 and 22 April, although pre-booked appointments are available at some surgeries and walk in centres and some urgent treatment centres will also be open.

Dr Ian Orpen, a GP based in Bath and Chair of BaNES, Swindon and Wiltshire’s Clinical Board, said:

“Everybody wants to enjoy the Easter holidays, so it’s a good idea to do as much as possible to prepare for them in advance – particularly when it comes to staying well. We don’t want people to run out of their medication, become poorly and miss out on an enjoyable break, so do make sure you have enough repeat medicine to last over the long weekend.”

“If you are unlucky enough to be ill over the Easter holiday, remember you can phone 111. NHS 111 is the Freephone number to call should you need urgent medical advice when your GP surgery is closed. You’ll speak with a trained advisor who will help you. You can also access NHS 111 online, 24 hours a day.”

Other things people across B&NES, Swindon and Wiltshire can do to stay healthy and prepare for the Easter break include:

  • Make sure your medicine cabinet is well-stocked and includes essentials such as sticking plasters, paracetamol, anti-diarrhoea medicine and indigestion remedy. Having these items to hand could save you time and the stress of a mad dash to your local pharmacy or shop.
  •  

  • Remember that, for non-urgent, minor conditions, pharmacists are equipped to give advice on over the counter medications and treatments. A list of pharmacists open this Easter can be found on our website or on the NHS England and NHS Improvement website at www.england.nhs.uk/south/info-professional/pharm-info/pharmacy-opening-hours
  •  

  • Parents can access expert advice about common childhood illnesses and how to treat them via HANDi App – a mobile app which is free and can be downloaded to any Apple or Android smartphone or tablet.

 

Wiltshire Pharmacy Opening Times for the Easter Bank Holiday weekend

Opening times for your local pharmacy services for the upcoming Easter bank holiday weekend (19 – 22 April) are available below.
The pharmacies listed should be open on the dates as shown, the details are correct at the time published but are subject to change. You are advised to contact the pharmacy before attending to ensure they are open and have the medication you require.
 
Final-Wilts-pharmacies-Easter-Opening-hours-poster-v1.0-2
View the downloadable PDF
 
 FINAL-Pharmacy-Map-Wilts-Easter-v1.0

New Child Exploitation and Missing Children Strategy

Wiltshire’s Community Safety Partnership have recently launched a new Child Exploitation and Missing Children Strategy for 2019 – 2021.

This strategy sets out how agencies will work together to keep children and young people in Wiltshire safe from exploitation and harm. It also provides recent data and information about the current level of threat in Wiltshire, as well as those children and young people most at risk. It will inform all our work for the coming years, so we want to make sure as many people know about it as possible.

The Wiltshire Times recently covered the launch of the strategy – read the article here.