August 2018

Contents

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Welcome

I can’t quite believe that we are at the end of August already! The summer seems to have flown by; we’re already referring back to ‘that spell of hot weather’ and this week we are submitting our early stage plans for winter preparedness to NHS England. I’ll resist the urge to let you know how many days there are until Christmas…

In the last issue of ‘in touch’ I mentioned that we were expecting an update from NHS England around the time of the NHS’ 70 birthday on 5 July. As expected, there will be a greater focus on the integration of health and social care and in particular for NHS Commissioning, an opportunity for you to have your say on what this will look like in the future. The public consultation runs until 26 October and there’s more information for you below if you want to be involved and have your say.

We’ve recently launched our OTC – easy as 1 2 3 campaign and you may have heard about this from your GP, or spotted the information in your local Pharmacy. In line with national guidance we’re really encouraging you to think ‘pharmacy first’ and where you can, to buy your over the counter medicines for minor, short-term conditions, such as coughs, dandruff and ear wax, from your local pharmacist or the high street.

Self-care by using over the counter medicines helps you to look after yourself and your family when you can. Seeking health advice from a pharmacist, who is an expert in medicine, means you don’t have to wait for a GP appointment and will be able to be treated more quickly. Read on to find out more or head straight to our website for all the details

Linda
Linda Prosser, Interim Chief Officer

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News

Change to prescribing of Over the Counter medicines

Wiltshire Clinical Commissioning Group (CCG) is following new guidance set out by NHS England in March 2018, meaning that for 35 minor, short-term conditions, medicines that are available over the counter will no longer routinely be prescribed.

The guidance has been published following a period of national public consultation and recommends that over the counter medicines associated with minor, short-term conditions which get better by themselves, or can be self-treated by the patient, should no longer be available on NHS prescription.

Medicines under the guidance include treatments for coughs, colds, dandruff, mild cystitis, nappy rash, warts and verrucae, ear wax, head lice and mild dry skin. A full list of conditions is available on our website.

This means that some patients who contact their GP Practice to make an appointment regarding any of the 35 conditions may be advised by the receptionist to seek advice from a pharmacist instead. There are certain scenarios where certain patients should continue to have their treatments prescribed.
 
To find out more visit www.wiltshireccg.nhs.uk/over-the-counter

 

 

Free online patient education videos!

We have added an online library of free patient education videos for Wiltshire patients on our website, to provide support and expert information on managing six long term health conditions.

The Sound Doctor library contains around 300 short, concise videos covering:

  • Diabetes
  • Heart Failure
  • Chronic Obstructive Pulmonary Disease (COPD)
  • Dementia
  • Back Pain
  • Weight Management Surgery

The video contents were co-produced with clinical experts in their field and disease specific charities, e.g. Alzheimer’s Society, British Lung Foundation, & British Heart Foundation. All of the material adheres to National Institute for Care and Excellence (NICE) guidelines.

Sound Doctor videos provide patients access to expert advice from the comfort of their own homes, or on the move via Smartphones or tablets.

Access to the Sound Doctor is via the Wiltshire CCG website. Users are asked to confirm their GP surgery and provide their Wiltshire postcode in order to get instant, free access to the online video library.

 

News archive

Read more news from Wiltshire CCG in our news archive.
 
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Be Involved!

Have your say on contracting arrangements for Integrated Care Providers

NHS England is consulting with stakeholders and the public on the contracting arrangements for Integrated Care Providers (ICPs) and runs until 26 October 2018.

Visit the NHS England website to find out more and have your say.

The consultation provides more detail about how the proposed ICP Contract would underpin integration between services, how it differs from existing NHS contracts, and how ICPs fit into the broader commissioning system.

There is widespread support for ending the fragmented way that care has been provided to improve services for patients and the NHS has been working towards this in a number of ways. ICPs are one of these ways, and are intended to allow health and care organisations to be funded to provide services for a local population in a coordinated way.

NHS England is also running engagement events during the consultation period to provide further opportunities for stakeholders and the public to share their views.

If you have any questions or other enquiries about the consultation, you can email NHSE England at england.icpconsultation@nhs.net.
 

 

 

Help shape and improve the future delivery of the child immunisation service in Wiltshire

Parents and carers are invited to express their views and opinions about children’s immunisations at one of three focus groups taking place across Wiltshire.

It is important children receive the best start in life. Parents are being encouraged to protect their families by ensuring their children receive the right vaccines at the right time.

This is an important opportunity to share your opinions, experiences such as the challenges you may have faced, and ideas and suggestions you may have to help shape and improve the future delivery of the child immunisation service.

Focus groups will take place:

  • 26 September 2018 in Calne 10am-1pm
  • 27 September 2018 in Salisbury 10am-1pm
  • 4 October 2018 in Trowbridge 10am-1pm

Please note that places are limited and booking closes on 23 September 2018.
Find out more by reading this flyer.

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Campaign 



We’re supporting Public Health England’s Be Clear on Cancer campaign. For more information and downloadable resources visit http://www.wiltshireccg.nhs.uk/our-campaigns/blood-in-pee-2

Newsletters 

Click on the images below to read the latest newsletter


 

Do you follow us?

Keep up to date with news and information from Wiltshire CCG on social media.

 

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Wiltshire Pharmacy Opening Times for the August Bank Holiday

Opening times for your local pharmacy services for the upcoming August bank holiday weekend (24 – 28 August) are available below.
Please note that these times are subject to change.

Click on the relevant region to bring up the list of pharmacy opening times for your area:

BRADFORD ON AVON/ DEVIZES/ MELKSHAM/ TROWBRIDGE/ WARMINSTER/ WESTBURY    >

Click here for the downloadable PDF or view the Pharmacy opening times below

WKYD-Pharmacy-opening-times
 

SALISBURY/ TIDWORTH/ WILTON/ MERE/ TISBURY    >

Click here for the downloadable PDF or view the Pharmacy opening times below

SARUM-Pharmacy-opening-times
 

CORSHAM/ CALNE/ CHIPPENHAM/ MALMESBURY/CRICKLADE/ MARLBOROUGH PEWSEY/ PURTON    >

Click here for the downloadable PDF or view the Pharmacy opening times below

NEW-Pharmacy-opening-times
 

 

Change to the prescribing of over the counter medicines

Wiltshire Clinical Commissioning Group (CCG) is following new guidance set out by NHS England in March 2018, meaning that for 35 minor, short-term conditions, medicines that are available over the counter will no longer routinely be prescribed.

The guidance has been published following a period of national public consultation and recommends that over the counter medicines associated with minor, short-term conditions which get better by themselves, or can be self-treated by the patient, should no longer be available on NHS prescription.

Medicines under the guidance include treatments for coughs, colds, dandruff, mild cystitis, nappy rash, warts and verrucae, ear wax, head lice and mild dry skin.

In the year prior to June 2017 the NHS spent approximately £569million on prescription medicines, which could have been bought over the counter from a pharmacy or other retail outlet.

Dr Richard Sandford-Hill, Clinical Chair of Wiltshire CCG and GP at Market Lavington Surgery explains:
“It’s no secret that the NHS nationally is feeling the pressure of delivering healthcare services in the face of increasing patient demand and finite financial resources. In Wiltshire it’s no different, which is why as commissioners it’s important that we spend the money we have available in the most effective way that will benefit the most number of people.

“The cost of medicines to the NHS is significantly higher than those available to buy over the counter and because all licensed medicines are regulated by the Medicines and Health Regulatory Authority, they really are as good as your GP can prescribe.

“For this reason we are encouraging people to seek advice from a pharmacist and buy their medicines over the counter where they can.”

There are certain scenarios where certain patients should continue to have their treatments prescribed, including:

  • Patients prescribed an over the counter medicine for a long-term, or more complex condition or;
  • Where a clinician (doctor, nurse, pharmacist) considers that patient’s wellbeing could be affected due to health, mental health or significant social vulnerability.

Patients who contact their GP Practice to make an appointment regarding any of the 35 minor, short-term conditions may be advised by the receptionist to seek advice from a pharmacist instead.

Dr Sandford-Hill continues:
“By not routinely prescribing treatments for the 35 minor, short-term conditions and encouraging people to seek advice from a pharmacist and buy medicines over the counter where they can, means we will also free up valuable GP Practice appointments for those people who really need them.”
Alison Kidner, Community and Practice Pharmacist in Salisbury comments:
“It’s a wonderful opportunity to encourage patients to engage with their community pharmacy teams. Pharmacists are experts in medication and can provide health advice for our customers to help improve their health and wellbeing. The great thing about visiting your pharmacy is that you don’t need to make an appointment and many have a room where you can talk to the pharmacist in private. By visiting the pharmacy it means your GP’s time is freed up for those who really do need an appointment.

“We are all very aware of funding challenges to the NHS and by treating minor, short-term conditions ourselves where we can and by visiting a pharmacy for advice, we can help to save the NHS money. In many cases, the cost of buying a medicine from a pharmacy is cheaper than a prescription charge.”

For more information visit www.wiltshireccg.nhs.uk/over-the-counter

‘Stub it out’ – six months to go!

NHS sites and services across Bath and North East Somerset, Wiltshire and Swindon are preparing to become smoke free from 1 January 2019. 

In six months’ time staff, patients and visitors (including contractors and suppliers) will no longer be able to smoke anywhere on NHS sites, including the grounds and gardens or in vehicles and car parks.

All NHS providers across BaNES, Swindon and Wiltshire are committed to no tobacco use on site and many have already started to provide support to staff and patients to either stop smoking or manage their nicotine dependency while at work or during their stay in hospital.

Associate Director for Nursing and Quality at the Avon and Wiltshire Mental Health Partnership (AWP) NHS Trust, Alan Metherall, said: “Our trust became completely smoke free in November last year with all staff, service users, visitors and contractors no longer able to smoke or use tobacco products on any of our sites.

“We have focused on how best to support and assist our staff and service users to abstain from smoking and using tobacco products while at work or receiving treatment.

“Since the policy was introduced we have seen a number of positive outcomes. Many of our service users have been able to reduce the amount they smoke as well as their reliance on cigarettes during challenging periods. 

“We want to ensure that our staff and service users are as healthy as they possibly can be and we are training our staff to become Stop Smoking Practitioners so that they can support service users who wish to give up.

“In the coming months ahead we will be looking to work more closely with our community mental health teams to support all service users and to continue to support our inpatient services with their smoke free journey.”

Claire Radley, Director of People at the Royal United Hospitals Bath (RUH) NHS Foundation Trust said: “As a hospital, we have a responsibility to look after people’s health. Studies show 80% of second hand smoke is odourless and invisible, and those who breathe it are exposed to the same risks as smokers, including heart disease and cancers.

Going smokefree is the right thing to do to ensure those on our site are protected from second hand smoke.  We’re six months away from being completely smokefree, but our Healthy Choices Advisors are already in place and are busy supporting patients and staff, whether that’s providing help to quit smoking or ways to manage cravings whilst on site.”  

Charlie Revell, Health Improvement Practitioner at Salisbury District Hospital said: “The smoking cessation service for inpatients has received six times more patients than last year. As a result many more patients are consenting to follow up in the community by a factor of ten!”

Justin Wride, Health Improvement Service Manager, Virgin Care said: “A recent Smoke Free survey conducted by Virgin Care for the benefit of their colleagues, visitors, patients and suppliers reveals that 81% of people did not consider it acceptable to smoke on NHS sites “because of patients’ health” and “second hand smoke to patients” with most thinking it was a “good idea” and a “very positive step”. 

“We are now offering all our colleagues and patients stop smoking specialist support if they wish to quit and are regularly promoting the benefits of stopping smoking through social media, via team meetings, on-site promotional work and other internal communications. We believe this is a really important step to ensure that our sites are healthy environments for people to work in and to visit.

“For the six-month countdown we have really stepped up our social media and internal communications to ensure that everyone is aware of the Smoke free ‘Go-live’ date on the 1January 2019. It is really important to us that everyone feels supported and ready for this positive change.”    

The decision to become completely smoke free is in line with The Health Act (2006) and The National Institute for Health and Care Excellence (NICE 2013) guidelines which state that all hospital sites, including mental health hospitals, and sites where NHS services are provided, should be 100% smoke free.

Kevin McNamara, Director of Strategy and Community Services, Great Western Hospitals NHS Foundation Trust said: “The Smoke Free campaign is an excellent tool to highlight the benefits of stopping smoking and the importance of reducing the impact it has on health and the NHS.

“While the number of smokers has been declining, it still remains one of the leading causes of premature death in the UK. Stopping smoking not only saves lives, but also saves the NHS money too.”

For staff, patients and visitors who want to stop smoking before Tuesday 1 January 2019:

  • A range of information and support on how to stop smoking is available at nhs.uk/smokefree
  • Face to face advice on Nicotine Replacement Therapy (NRT) and or E-cigarettes is available from your local pharmacy, your GP surgery and local stop smoking services.

June 2018

Contents

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Welcome

Next week marks the 70th anniversary of the NHS. What a milestone!

Over the last couple of months we have been counting down to the big day on social media, taking the opportunity to highlight the fantastic achievements of the service and its people over the last 70 years. A lot has changed during that time and we know that developments will continue.

Infact, we have been advised that the Government will publish a Green Paper around the same time as the NHS’ birthday and we are expecting further guidance on what this means from NHS England. It’s not known what the detail of the Green Paper will be, but it is widely expected to include a longer term funding agreement, the integration of health and social care and clarity on the future direction for NHS Commissioning. We’ll share more news as we receive it.

Since the last issue of ‘in touch’ the Care Quality Commission (CQC) has published the results of their detailed review of Wiltshire’s health and social care system, confirming that people receiving services in the county are safe. Wiltshire CCG coordinated the review with Wiltshire Council which included key partners in the local adult health and social care sectors providing information and evidence of what it’s like to receive care in Wiltshire.

We are pleased that the review considers our services to be safe and we will continue to work closely with Wiltshire Council and with all of our health and care partners to ensure people in Wiltshire experience high quality services. For more information, our press release and to read the CQC report, visit our website.

I hope you are finding time to enjoy this lovely weather!

Linda
Linda Prosser, Interim Chief Officer

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In the news!

Dad Pad app launched to support new dads

An app to support new dads and dads-to-be in Wiltshire, BaNES and Swindon has been launched containing practical information and advice on topics ranging from changing nappies, feeding and how babies like to be held. The Dad Pad aims to support new dads and help them to feel more confident about fatherhood.

Lucy Baker, Programme Director for Maternity – the B&NES, Swindon and Wiltshire Maternity Transformation Partnership explains: “We’ve had loads of conversations with dads, who have told us that they want information on how to care for their new babies, so that they can be more involved right from the start. The Dad Pad has practical advice which dads can access quickly and easily to help support them in caring for their new born.”

Jerry Wickham, Wiltshire Council Cabinet Member for Adult Social Care, Public Health and Public Protection comments, ”As a dad and granddad myself, I know from personal experience that this app will really help new dads. It’s user-friendly and full of hints and tips to help new dads truly enjoy the experience of fatherhood and to offer them reassurance and support – particularly in those early weeks and months.”

The Dad Pad was previously launched in Wiltshire as an online and printed leaflet. It is now available in an updated version as a free to download app. Visit the Dad Pad website to download the app: www.thedadpad.co.uk/app 

 

 

Northlands Surgery nominated for Surgery of the Year Award!

As part of the national General Practice Awards 2018, Northlands Surgery in Calne has been nominated for The People’s Choice Award: Surgery of the Year.

The award offers the general public the chance to give their thanks and show appreciation for their local healthcare team. Northlands Surgery is one of 81 Practices nationwide that have been nominated and public voting is now in full swing until 10 August 2018.

Alison Ingham, Practice Manager at Northlands Surgery comments, “It is an absolute thrill that Northlands has been nominated for this prestigious award. Everyone in the Practice Team works tirelessly to provide outstanding care for our patients and I think it is wonderful for our staff to have been recognised in this way.”

Voting is now open and people have until 10 August 2018 to show their support for Northlands Surgery in one of two ways:

The final three shortlisted surgeries will be announced on 3 September and will be invited to attend this year’s Awards Event, which takes place on 30 November in London.

The General Practice Awards are an annual celebration of the hard work, innovation, and dedication taking place in primary care across the UK, showcasing the very best projects, teams, and leaders and sharing in achievements.

To find out more, visit www.generalpracticeawards.com 

 

 

Improving services for the victims and survivors of sexual assault and abuse

NHS England has published the Strategic direction for sexual assault and abuse services, which sets out what is needed to improve services and consequently patient experience for those who have experienced sexual assault and abuse.

Developed with a range of partner organisations, as well as the victims and survivors of sexual assault and abuse, the Strategic direction takes into account a lifelong pathway of care for survivors. It also outlines how services need to evolve and work together to ensure that as much as possible can be done to safeguard individuals and support them at times of crisis and at the point of disclosure. 

 

 

News archive

Read more news from Wiltshire CCG in our news archive.

Be Involved!

The Wiltshire Vision

Local system leaders in health and social care invite anyone living in Wiltshire to take part in the development of our vision for the way we provide health and care services in the county. Your views will help us to build and develop our health and wellbeing strategy, which sets the direction for services supporting people to live as well as possible.

We’d like you to help us to understand what Wiltshire people consider to be the most important factors in their health and care. The feedback you give us will also help us work out how to prioritise the money we have to help people manage their own health and wellbeing, and what support people need to live independently in their own communities for as long as possible.

Everyone – no matter what age – is welcome to contribute. This is your county, so please share your thoughts with us.

Visit our website for more information and to access a printable version of the survey.
 

 

 

Gluten-free foods on prescription

In February 2018 the Department of Health and Social Care (DHSC) announced its decision to nationally restrict the prescribing of gluten-free foods. This is in response to the public consultation in 2017 on the ‘Availability of gluten-free foods on NHS prescription’.

Wiltshire CCG’s current policy permits the prescribing of gluten-free staple foods for patients with a diagnosis of coeliac disease and/or dermatitis herpetiformis, with the following guidance:

  • Gluten-free prescribing should focus on enabling people with coeliac disease to access gluten-free staple foods, (bread, bread mix, flour, flour mix and pasta) free of charge on NHS prescription, as part of a healthy balanced diet.
  • Sweet biscuits and cakes should not be prescribed based on the grounds of supporting healthy lifestyles and the fact that gluten-free products are available at competitive prices in supermarkets.
  • Any gluten-free foods prescribed for patients without a confirmed diagnosis should not be prescribed.

Between 1 April 2017 and 31 March 2018, gluten-free foods on prescription cost NHS Wiltshire £241,487.

Wiltshire CCG is asking the public, patients and clinicians to have their say by completing a survey on two proposed options that will change the prescribing approach to gluten-free foods in Wiltshire, in line with National Institute of Care and Excellence (NICE) guidelines.

Visit our website to find out more and to complete the survey.

Campaign 

Stay well this Summer

To help you, your friends and family stay well this summer, we’ve teamed up with Wiltshire Council to produce this handy booklet. With lots of tips on how to enjoy the sun safely, advice on what to keep in your medicine cabinet and information on healthy living it’s this summer’s latest must-read!

For more information and top tips for a safe summer, visit www.wiltshireccg.nhs.uk/our-campaigns/safe-summer

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Follow us

You can find Wiltshire CCG on social media – follow us and keep up to date with our latest news.

www.facebook.com/NHSWiltshireCCG www.twitter.com/NHSWiltshireCCG www.pinterest.com/NHSWiltshireCCG
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Improving services for the victims and survivors of sexual assault and abuse

Sexual assault and abuse are serious crimes which continue to have a significant impact on our society. The devastating consequences for any victim can often be misunderstood and neglected.  Despite this, the vast number of victims remain hidden due to a fear of coming forward or a lack of faith in organisations.

To help address this issue and develop improved services for the victims of sexual assault and abuse, work is progressing between a range of partners, which include the Department of Health and Social Care, NHS England, Department for Communities and Local Government, Department for Education, Home Office, Ministry of Justice, Association of Police and Crime Commissioners, Police and Crime Commissioners, National Police Chiefs Council, the Care Quality Commission, Local Government Association, NHS providers and commissioners, Public Health England, Directors of Adult Social Services, victims and survivors of sexual assault and abuse and third and charitable sector survivor organisations.

In support of this, the Strategic direction for sexual assault and abuse services has been produced, which sets out what is needed by 2023 to improve service provision and consequently patient experience for those who have experienced sexual assault or abuse.

A key focus of the Strategic direction is considering how pathways of care need to change to ensure those who have experienced sexual assault and abuse have appropriate and timely access to services throughout their lifetime.  It also outlines how services need to evolve to ensure that as much as possible can be done to safeguard individuals and to support them at times of crisis and in particular, at the point of disclosure.  Underpinning this are six core priorities, which are:

  • Strengthening the approach to prevention
  • Promoting safeguarding and the safety, protection and welfare of victims and survivors
  • Involving victims and survivors in the development and improvement of services
  • Introducing consistent quality standards
  • Driving collaboration and reducing fragmentation
  • Ensuring an appropriately trained workforce.

The Strategic direction has been informed by an extensive period of engagement with providers, commissioners, victims, survivors, and in some cases their families and carers, as well as the extensive evidence base.

These findings, along with support from partner organisations and the victims and survivors of sexual assault and abuse, have informed the co-development of the Strategic direction, which provides a framework of guidance to deliver improved services now and in years to come.

Northlands Surgery nominated for Surgery of the Year award!

Northlands Surgery in Calne is one of 81 practices nationwide that has been nominated for The People’s Choice Award: Surgery of the Year, as part of the national General Practice Awards for 2018.

‘Surgery of the Year’ has been added as a new award for 2018 and offers the general public the chance to give their thanks and show appreciation for their local healthcare team.

Alison Ingham, Practice Manager at Northlands Surgery comments, “It is an absolute thrill that Northlands has been nominated for this prestigious award. Everyone in the Practice Team works tirelessly to provide outstanding care for our patients and I think it is wonderful for our staff to have been recognised in this way.”

Voting is now open and people have until 10 August 2018 to show their support for Northlands Surgery in one of two ways:

The final three shortlisted surgeries will be announced on 3 September and will be invited to attend this year’s Awards Event, which takes place on 30 November in London.

The General Practice Awards are an annual celebration of the hard work, innovation, and dedication taking place in primary care across the UK, showcasing the very best projects, teams, and leaders and sharing in achievements.

A full list of the awards and nominees can be found at www.generalpracticeawards.com

New dads in Wiltshire, B&NES and Swindon get support in the early weeks of fatherhood with the launch of mobile app

A new app, aimed at new dads in the Wiltshire, BANES and Swindon area, is to be launched this week. The “DadPad” app is a new easy-to-use resource to support dads in the early days and weeks following the birth of their child. DadPad contains practical information on topics including advice on how to change nappies, what to know about breastfeeding, support with bottle feeding and how babies like to be held. The aim of the app is to support dads across B&NES, Swindon and Wiltshire to enjoy their new babies and feel more confident about fatherhood.

Lucy Baker, Programme Director for Maternity the B&NES, Swindon and Wiltshire Maternity Transformation Partnership said:
“We’ve had loads of conversations with dads, who have told us that they want information on how to care for their new babies, so that they can be more involved right from the start. The DadPad has practical advice which dads can access quickly and easily to help support them in caring for their newborn.”

The DadPad app is also designed to help prepare dads-to-be before the birth of their baby, and can be used as a quick reference tool after their baby is born.

Jerry Wickham, Wiltshire Council Cabinet Member for Adult Social Care, Public Health and Public Protection, said:”As a dad and granddad myself, I know from personal experience that this app will really help new dads. It’s user-friendly and full of hints and tips to help new dads truly enjoy the experience of fatherhood and to offer them reassurance and support – particularly in those early weeks and months.”

The DadPad was previously launched in Wiltshire as an online and printed leaflet. It is now available in an updated version as a free to download app. Visit the DadPad website to download the app: www.thedadpad.co.uk/app

Pharmacy Bank Holiday Opening Times

Opening times for your local pharmacy services for the upcoming May bank holiday weekend (25 – 29 May) are available below. Please note that these times are subject to change.

Click on the relevant region to bring up the list of opening times for your area.

BRADFORD ON AVON/ DEVIZES/ MELKSHAM/ TROWBRIDGE/ WARMINSTER/ WESTBURY    >

Click here for the downloadable PDF or view the Pharmacy opening times below

WYKD-May-Bank-Holiday-opening-hours
 

SALISBURY/ TIDWORTH/ WILTON/ MERE/ TISBURY    >

Click here for the downloadable PDF or view the Pharmacy opening times below

Sarum-May-Bank-Holiday-opening-hours
 

CORSHAM/ CALNE/ CHIPPENHAM/ MALMESBURY/CRICKLADE/ MARLBOROUGH PEWSEY/ PURTON    >

Click here for the downloadable PDF or view the Pharmacy opening times below

NEW-May-Bank-Holiday-opening-hours
 

 

May 2018

Contents

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Welcome

Hello,

Welcome to May’s edition of ‘in touch’.

We live in a world where people with mental illness often feel alone, afraid and confused, and many find it difficult to find the treatment and support services that can help them make a positive change in their life. Our aim is to change that, and with funding available we want to hear from organisations, which can help make that happen so that people can feel supported, empowered and educated. With your help, we can make a difference in mental health.

Dying is never an easy subject to talk about, and it can be even harder in the work place. We have launched the Wiltshire Dying Well Community Charter this month, which provides employers with resources to help them manage this sensitive subject in the workplace. We are encouraging local businesses to sign up to the charter and show their commitment to staff to help and support them through their difficult times.

Having a consultation with your doctor doesn’t always have to be face to face and NHS England wants to hear your views about the prospect of online consultations. This offers you an alternative way to speak to your GP using the internet.  The survey will take around 10 minutes to complete, so please take part and share your thoughts.

With the sun finally here, we will all enjoy spending more time outdoors in this nice weather.  In this issue there are also a few reminders for staying safe thorough the summer months.

Linda

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In the news!

Funding available for delivering a ‘step change’ in positive mental health and wellbeing within Wiltshire

Wiltshire Clinical Commissioning Group (CCG) is inviting bids from all stakeholders, of up to £50,000, for delivering a ‘step change’ in positive mental health and wellbeing within Wiltshire.

Ted Wilson, Director of Community Services and Joint Commissioning for NHS Wiltshire CCG said:

“We are pleased to be able to offer these non-recurrent funds to support initiatives that aim to enable people to be more positive and confident about their mental health.  We hope that the success of these initiatives will be a catalyst for future collaboration and support.”

We are looking to fund community based initiatives that support national and local priorities of increased focus on prevention and keeping well, and applications will need to demonstrate how funds will be used to deliver their project.

For more information on submitting an application, visit our website.  The closing date for submission is 5pm on Friday 15 June 2018.

Wiltshire Dying Well Community Charter

Are you an organisation that would like to make a difference on how you support your staff who have been diagnosed with a life-limiting illness, or who cares for someone that is approaching the end of their life?

Wiltshire Clinical Commissioning Group is committed to supporting people when they or their loved ones have a life-limiting illness or are recently bereaved. The Wiltshire Dying Well Community Charter aims to encourage a community wide approach to support people who are affected by dying, and identifies simple steps employers can take to demonstrate their commitment to supporting their staff.

The Charter will help ensure you have the best possible resources for your workforce to help you manage this sensitive subject in the workplace, and signing up to the charter is easy and doesn’t cost anything.

You can sign up to the Wiltshire Dying Well Community Charter by visiting our website: www.wiltshireccg.nhs.uk or emailing: wiltshire.dyingwell@nhs.net.

Businesses are simply asked to commit to demonstrating their support for the Charter by signposting employees, volunteers or students to additional support resources and embedding supportive practices within their organisations for people who are affected.

Dr Helen Obsorn, GP at Courtyard Surgery said, “The Charter has been developed to help bring greater understanding of the problems faced by working people who have been diagnosed with a life-limiting illness, or care for people who are approaching the end of their lives.”

Not sure what to do when a child is poorly? Download the free HANDi app!

The HANDi app is a fantastic free app that gives you expert health advice at your fingertips when you need it the most. Covering the six most common childhood conditions HANDi app provides information and guidance on managing:

  • Diarrhoea and vomiting
  • High temperatures
  • Chestiness
  • New born problems
  • Stomach pain 

The HANDi app was developed and approved by paediatric consultants at the Royal United Hospital, Bath, in partnership with Bath and North East Somerset and Wiltshire Clinical Commissioning Groups.

The app is available to download for free from iTunes App Store or Google Play.

For more information about the HANDi app, visit http://www.ruh.nhs.uk/patients/services/clinical_depts/paediatrics/handi_app.asp


Celebrating 70 years of the NHS

This year marks the 70th anniversary of the National Health Service as it celebrates its birthday on 5 July 2018.

The NHS is one of the nation’s most loved institutions, and we are appealing to patients, staff and members of the public to help us celebrate the special anniversary by sharing their stories, photos and memories of healthcare in Wiltshire over the least 70 years.

 

Do get in touch if:
  • You share the same birthday as the NHS – were you one of the first babies to be born on 5 July 1948 in the NHS?
  • You have recollections of working for the local NHS in Wiltshire (past and present) during the last 70 years
  • You have received treatment or care from the NHS in Wiltshire and would like to share your story
  • You can share any memories of our hospitals in Wiltshire, particularly if you have any old photographs of our hospitals (past and present) or the staff who worked in them
  • We are especially interested in any memories and photographs from 1948, the year the NHS was founded and to hear from those who were born in 1948

People can share their memories and photos by emailing the Communications Team at NHS70.wccg@nhs.net or by post to Communications, Wiltshire CCG, Southgate House, Pans Lane, Devizes, Wiltshire, SN10 5EQ. If you are sending any original photographs and would like them returned, please include your name and contact address.

Wiltshire Council’s Big Pledge is back – sign up today!

This year’s Big Pledge is now underway and the council wants you to take part.

This year’s theme is: Beat the Clock and is for any age or ability.  It’s free to sign up to and easy to take part in – it’s just a timed challenge for any sport or activity. 

The challenges are:

  • Beat the clock challenge – if you want to get active or are new to activity or have a disability then this is for you
  • Beat the clock plus challenge – already active and looking to push yourself. Then this is for you!
  • Beat the clock team challenge – do with colleagues, friends and family
  • Beat the clock schools challenge – this challenge is for schools

It’s a great challenge to take part in with friends, family and colleagues – so round them up and get involved.  The challenge finishes on 8 July.

Sign up and beat the clock on the Big Pledge website – www.wiltshire.gov.uk/bigpledge

Have Your Say

Online consultations – an alternative way to have a consultation from your GP

NHS England would like to hear your views about online consultations – this is a service offering patients an alternative way to have a consultation with a GP online via the internet, rather than waiting for the next available appointment to attend in person.


Online consultations are a way for patients to contact their GP practice without having to wait on the phone or go into the practice. Using a smartphone, tablet or computer, you can contact your surgery about a health issue and the practice will ensure you here from the right person in the team – this might mean you have a phone call with the GP or nurse, or you might need an appointment at the surgery to see the GP in person.

Benefits of using online consultations include:

  • Patients are able to get a quicker response, rather than wait for an appointment in person
  • It is more convenient as patients do not have to travel to their GP practice or wait for the next available appointment
  • GPs are able to provide more appointments for patients, offering the same level of consultation, diagnosis and necessary actions as the patient would get in a face to face appointment.

Some places are already using online consultations, and it doesn’t matter if you have not used this system – your views are still of interest to the NHS.  The survey can be accessed here and should take less than 10 minutes to complete. Closing date is 15 June 2018.

For more information on the survey, please visit: www.engage.england.nhs.uk


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Focus on Mental Health

Mental health and wellbeing

Are you feeling stressed, anxious or depressed?  If so, you are not alone because one in every four of us living in Wiltshire will experience a mental health problem during our lifetime.

Most people experience ups and downs in their life, and you can feel unhappy, depressed, stressed or anxious during difficult times.  Many difficult events and experiences can also leave us in low spirits or cause depression; this is a normal part of life. Having said this, sometimes it is possible to just feel down without there being an obvious reason.

Recognising that you may have a mental health problem and taking the first steps to get help can be difficult. 

Mental health should be treated the same as physical health and in Wiltshire there’s a wide range of national and local services and support available to people.  We’ve listed some of these here:

Psychological support

Relate | The Relationship People
Provide counselling, support and information for all relationships.

Cruse Bereavement Care
Provide bereavement support and counselling.

Turning Point: Wiltshire Substance Misuse Service
Help and support you to think about your drug and alcohol use and make changes.

Revival Wiltshire RASAC
Provides support, advice and information for adults who have experiences sexual abuse as a child.

General counselling services

British Association for Behavioural and Cognitive Psychotherapists
They can signpost you to the right person to help you. 

British Association for Counselling and Psychotherapy
They can help you find the right counsellor or psychotherapist for the therapy you need.

Work and financial issues

Richmond Fellowship
Provides employment advice and guidance for people seeking work, training or voluntary roles and they also offer support to help people with a mental health problem experiencing difficulties at work.

National Debt Line | Free online Debt Advice
Gives advice and information to help you deal with your debt.

Wiltshire Citizens Advice Bureau
Gives advice and information on money, debt, housing, employment, benefits and education.

Money Advice Service
Gives free and impartial money advice.

Leisure, activities and social support programmes

Leisure centres
There are lots of leisure centres in Wiltshire that offer a wide range of facilities from swimming to running clubs.

Health Trainers | Wiltshire Council
A dedicated health trainer can assist you every step of the way to achieving and maintaining your goals.

Splitz
Wiltshire based charity that offers a variety of support for women and young people experiencing the trauma of domestic abuse and sexual violence.

Volunteering
There are great benefits to volunteering for individuals – this is a good starting point to search for volunteering opportunities near you.

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Campaign 

Stay well this Summer


Most of us enjoy spending time in the sun and the opportunities that nice weather brings for activities, outdoor living, fresh air and fun. But on laid back, sunny days it’s easy to switch off to messages about health risks, so here are a few reminders on what to do when you are enjoying time outdoors.

Stay safe in the sun

It’s all too easy to overdo exposure to sun rays, and it’s easy to underestimate how much time we spend in the sun and not realise we are getting burnt. By taking a few steps to safeguard your skin you can stay safe in the sun while you enjoy the sunshine!

  • Seek shade and stay out of the hot sun, particularly between 11am and 3pm
  • Apply sunscreen with an SPF of 30 and cover up – wear loose clothing and a wide-brimmed hat and protect your eyes with sunglasses
  • Have plenty of cold drinks to keep hydrated, but avoid caffeine and alcohol

Sunburn

If you do have minor sunburn, you can treat this at home by:

  • Cooling the skin down by having a cold bath or shower
  • Applying soothing after sun or calamine lotion to moisture your skin
  • Drinking plenty of fluids, will prevent you from getting dehydrated
  • Painkillers such as ibuprofen or paracetamol will help relieve any pain

You could also visit your local pharmacy for advice on treatment to help ease your sunburn symptoms and reduce any inflammation.

Don’t let allergies take the spring out of your step

Spring and summer are the time of year when allergies such as asthma and hay fever can get much worse, with symptoms including sneezing, coughing and shortness of breath. 

But there is no need to get bogged down by runny noses, itchy eyes and tickly throats.

If you are an allergy sufferer, you can prepare for the warmer weather by getting the medicines you need from your local pharmacist – who can also offer you expert advice to manage your health during the summer months.

For more information on summer health, visit our summer health campaign page on our website.

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Follow us

You can find Wiltshire CCG on social media – follow us and keep up to date with our latest news.

www.facebook.com/NHSWiltshireCCG www.twitter.com/NHSWiltshireCCG www.pinterest.com/NHSWiltshireCCG
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Pharmacy Bank Holiday Opening Times

Opening times for your local pharmacy services for the upcoming May bank holiday weekend are available below. Please note that these times are subject to change.

Click on the relevant region to bring up the list of opening times for your area.

BRADFORD ON AVON/ DEVIZES/ MELKSHAM/ TROWBRIDGE/ WARMINSTER/ WESTBURY    >

Click here for the downloadable PDF or view the Pharmacy opening times below

Wiltshire-May-Bank-Holiday-Opening-Hours-2018

SALISBURY/ TIDWORTH/ WILTON/ MERE/ TISBURY    >

Click here for the downloadable PDF or view the Pharmacy opening times below

Wiltshire-May-Bank-Holiday-Opening-Hours-2018-Sarum

CORSHAM/ CALNE/ CHIPPENHAM/ MALMESBURY/CRICKLADE/ MARLBOROUGH PEWSEY/ PURTON    >

Click here for the downloadable PDF or view the Pharmacy opening times below

Wiltshire-May-Bank-Holiday-Opening-Hours-2018-New
 

Major step forward to development of Devizes Health Centre

We are thrilled to announce that the GP-led Health Centre for Devizes can move to its next phase, after a commitment of £7million to funding.

The project, which we have led, aims to deliver significant benefits to patient care by creating a modern and sustainable facility for the people of Devizes and the surrounding area.

NHS Property Services (NHSPS), which owns the site of the proposed new development at Marshall Road, has this week confirmed it can commit to funding the construction phase of the project subject to conditions including the approval of the business cases by  NHS England and ourselves at Wiltshire CCG.

The commitment from NHSPS to fund the construction costs comes as outline planning permission for the development from Wiltshire Council is expected later this month.  However, the funding commitment marks a considerable move in respect to the scheme’s delivery.  We have held ongoing discussions regarding the proposal with NHS England and NHS Property Services to secure a solution to the complex ownership, planning, leasing and funding arrangements for the last three years.    

Dr Richard Sandford-Hill, Chairman of Wiltshire CCG and lead GP for the project said: 

“It’s really exciting to see that the Devizes Health Centre project is taking a significant step forward, and I’m delighted on behalf of the five Devizes GP practices and the CCG.  The commitment from NHS Property Services means it’s all systems “go” to work towards the implementation of this important, long awaited scheme that will provide modern, fit for purpose premises for the delivery of healthcare for the people of the Devizes community area.  There’s still a lot of work to do, and we look forward to the outcome of the Outline Planning Application, but we’re extremely confident now that we’re well on the way to achieving what we set out to do on behalf of our patients”.

The next step in the project will involve us concluding the outline business case, including a commitment to fund the future costs of running the health centre. 

If the outline business case is approved, work on developing the detailed design of the scheme can begin to inform the full business case, which would  then need to be approved by us and by NHS England.

Andrew Strange, Senior Strategy Manager at NHS Property Services, said:

“This is an important stage of the project.  There is still a long way to go and we will continue to work closely with the CCG and future occupiers to develop the scheme”.

The health centre development is part of a wider scheme that involves the release of land at Marshall Road for housing, and, in due course, the outdated community hospital in the town.

Accessing healthcare in Wiltshire over the Easter bank holidays

With some health services closing for a few days over the Easter bank holidays, it’s vital that people who need help from NHS services get the advice they need from the right person, in the right place, at the right time.

Ask your pharmacist
Pharmacists are experts in many areas of healthcare and can offer advice on a wide range of long term conditions and common illnesses such as coughs, colds and stomach upsets. You don’t need an appointment to see a pharmacist and many have private consultation areas, so they are a good first port of call if you’re feeling unwell. Your pharmacist will tell you if you need further medical attention.
Call 111
If your GP surgery is closed and you’re not sure where to go then you should make a free phone call to NHS 111, which is available 24/7. An adviser will ask you questions to assess your symptoms and then give you the advice you need, or direct you to the best service for you in your area.
A&E and 999 are for life threatening emergencies
A&E departments and the ambulance service are for life threatening emergencies such as loss of consciousness, suspected heart attacks, breathing difficulties or severe bleeding that cannot be stopped. A&E is likely to be extremely busy over the holidays with long waiting times, so please call NHS 111 for advice first if you are not sure where to go.

Your local services

Opening times for your local GP and pharmacy services are available below. Please note that these times are subject to change.

Bradford on Avon >

 GP surgeries
 Practice  29/03/2018  30/03/2018 31/03/2018  01/04/2018  02/04/2018  03/04/2018 
 Bradford-on-Avon and Melksham
 Health Partnership
08:00 – 18:00
Telephone cover
18:00-18:30
Out of hours Out of hours Out of hours Out of hours 08:00 – 18:00
Telephone cover
18:00-18:30
 Pharmacies
   30/03/2018 31/03/2018  01/04/2018  02/04/2018  03/04/2018 
 Day Lewis Pharmacy (Silver Street) Closed 09:00 – 11.30 Closed Closed 09:00 – 13:00, 14:00 – 17:30
 Day Lewis Pharmacy
 (St Margarets Station Approach)
Closed 09:00 – 12:00 Closed Closed 09:00 – 13:00, 14:00 – 18:30

Calne >

 GP surgeries
 Practice  29/03/2018  30/03/2018 31/03/2018  01/04/2018  02/04/2018  03/04/2018 
 Northlands Surgery 08:00 – 18:30 Out of hours Out of hours Out of hours Out of hours 08:00 – 18:30
 Patford House Surgery 08:00 – 18:30 Out of hours Out of hours Out of hours Out of hours 08:00 – 18:30
 Beversbrook Medical Centre 08:00 – 18:30 Out of hours Out of hours Out of hours Out of hours 08:00 – 18:30
 Pharmacies
   30/03/2018 31/03/2018  01/04/2018  02/04/2018  03/04/2018 
 Boots 09:00 – 13:00,
14:00 – 18:00
09:30 – 15:30 Closed Closed 09:30 – 13:00,
14:00 – 17:30
 Lloyds Closed 09:00 – 12:30 Closed Closed 09:30 – 13:00,
14:00 – 17:30
 Well Pharmacy Closed Closed Closed Closed 09:00 – 17:00
 Northlands Surgery Closed 07.00 – 21.30 Closed Closed 07.00 – 21.30

Chippenham >

 GP surgeries
 Practice  29/03/2018  30/03/2018 31/03/2018  01/04/2018  02/04/2018  03/04/2018 
 Hathaway Surgery 08:00 – 18:30 Out of hours Out of hours Out of hours Out of hours 08:00 – 18:30
 Rowden  Surgery 08:00 – 18:30  Out of hours Out of hours Out of hours Out of hours 08:00 – 18:30 
 Jubilee Field Surgery 08:00 – 14:00
cover from Sutton
Benger 14:00 – 18:30 
Out of hours Out of hours Out of hours Out of hours 08:00 – 18:30 
(Telephone cover
13:00 – 14:00)
 Lodge Surgery 08:00 – 18:30 Out of hours Out of hours Out of hours Out of hours 08:00 – 18:30
 Pharmacies
   30/03/2018 31/03/2018  01/04/2018  02/04/2018  03/04/2018 
 Boots 08:30 – 13:00,
14:00 – 17:30
09:30 – 15:30 Closed 10:00 – 16:00 09:30 – 13:00,
14:00 – 17:30
 Lloyds (Hathaway Medical Centre) 10:00 – 16:00 08:00 – 22:30 09:00 – 22:00 10:00 – 16:00 08:00 – 22:30
 Morrisons 10:00 – 16:00 09:00 – 17:00 Closed 10:00 – 16:00 09:00 – 17:00
 Lloyds (Bath Road) 08:00 – 14:00,
14:30 – 20:00
09:00 – 12:00,
14:30 – 17:30
Closed 09:00 – 14:00,
14:30 – 19:00
09:00 – 12:00,
14:30 – 17:30
 Lloyds (St Luke’s Drive) Closed 08:30 – 13:00 Closed Closed 08:30 – 18:00
 Well Pharmacy Closed Closed Closed Closed 09:00 – 18:00

Corsham >

 GP surgeries
 Practice  29/03/2018  30/03/2018 31/03/2018  01/04/2018  02/04/2018  03/04/2018 
 Porch Surgery 08:00 – 18:30 
(Telephone cover
12:30-13:30 )
Out of hours Out of hours Out of hours Out of hours 08:00 – 18:30 
(Telephone cover
12:30-13:30 )
 Box Surgery 08:00 – 18:30 
(Telephone cover
13:00-14:00 )
 Out of hours  Out of hours  Out of hours  Out of hours 08:00 – 18:30 
(Telephone cover
13:00-14:00 )
 Pharmacies
   30/03/2018 31/03/2018  01/04/2018  02/04/2018  03/04/2018 
 Shaunaks Closed Closed 13:00 – 15:00 Closed 09:00 – 12:30,
13:30 – 18:00
 Boots 08:30 – 17:30 09:30 – 15:30 Closed Closed 09:30 – 13:30,
14:30 – 17:30
 Box Pharmacy Closed 09:00 – 13:00 Closed Closed 09:00 – 13:00,
14:15 – 18:15

Devizes >

 GP surgeries
 Practice  29/03/2018  30/03/2018 31/03/2018  01/04/2018  02/04/2018  03/04/2018 
 Lansdowne Surgery 08:00 – 18:30 Out of hours Out of hours Out of hours Out of hours 08:00 – 18:30
 Southbroom Surgery 08:00 – 18:30 Out of hours Out of hours Out of hours Out of hours 08:00 – 18:30
 St James’ Surgery 08:00 – 18:30 Out of hours Out of hours Out of hours Out of hours 08:00 – 18:30
 Market Lavington Surgery 08:00 – 18:30  Out of hours Out of hours Out of hours Out of hours 08:00 – 18:30
 Courtyard Surgery 08:00 – 18:30
(Telephone cover
12:30 – 13:30)
Out of hours Out of hours Out of hours Out of hours 08:00 – 18:30 
(Telephone cover
12:30 – 13:30)
 Pharmacies
   30/03/2018 31/03/2018  01/04/2018  02/04/2018  03/04/2018 
 Day Lewis (Market Lavington) Closed 09:00 – 12:00 Closed Closed 09:00 – 13:00,
14:00 – 18:00
 Morrisons 10:00 – 16:00 09:00 – 13:00,
14:00 – 17:00
Closed 10:00 – 16:00 09:00 – 13:00,
14:00 – 17:00
 Boots 08:30 – 13:30,
14:30 – 17:30
09:30 – 15:30 Closed 10:00 – 16:00 09:30 – 12:00,
13:00 – 17:30
 Rowlands Pharmacy Closed 09:00 – 11:30 Closed Closed 09:00 – 13:00,
14:00 – 17:30

Malmesbury >

 GP surgeries
 Practice  29/03/2018  30/03/2018 31/03/2018  01/04/2018  02/04/2018  03/04/2018 
 Malmesbury Surgery 08:00 – 18:30 Out of hours Booked Patient
Appointments
08:00 – 11:30
Out of hours Out of hours 08:00 – 18:30
 Tolsey Surgery 08:00 – 18:30 Out of hours Out of hours Out of hours Out of hours 08:00 – 18:30
 Pharmacies
   30/03/2018 31/03/2018  01/04/2018  02/04/2018  03/04/2018 
 Boots (High Street) 09:00 – 17:30 09:30 – 15:30 Closed Closed 09:30 – 13:00,
14:00 – 17:30
 Boots (Priory Way) 08:00 – 16:00 06:30 – 20:30 Closed Closed 06:30 – 22:30
 Lloyds Closed 09:00 – 11:00,
14:00 – 17:00
Closed Closed 09:00 – 14:00,
16:30 – 18:30

Marlborough and Pewsey >

 GP surgeries
 Practice  29/03/2018  30/03/2018 31/03/2018  01/04/2018  02/04/2018  03/04/2018 
 Kennett & Avon Medical Partnership 08:00 – 18:30 Out of hours Out of hours Out of hours Out of hours 08:00 – 18:30
 Ramsbury Surgery 08:00 – 18:30 Out of hours Booked Patient
Appointments
08:15 – 11:30
Out of hours Out of hours 08:00 – 18:30
 Old School House Surgery 08:00 – 12:00
Cover from Burbage
practice 12:00 – 18:30
Out of hours Out of hours Out of hours Out of hours 08:00 – 18:30
 Burbage Surgery 08:00 – 18:30
(Telephone cover
13:00 – 14:00)
Out of hours Out of hours Out of hours Out of hours 08:00 – 18:30
(Telephone cover
13:00 – 14:00)
 Pharmacies
   30/03/2018 31/03/2018  01/04/2018  02/04/2018  03/04/2018 
 Boots (Marlborough) 08:45 – 17:30 09:30 – 15:30 Closed 09:00 – 17:30 09:30 – 13:30,
13:30 – 17:30 
 Kennet Pharmacy Closed Closed Closed Closed 09:00 – 17:00
 Boots (Pewsey) 09:00 – 18:00 09:00 – 11:00 Closed Closed 09:00 – 13:00,
14:00 – 17:30

Melksham >

 GP surgeries
 Practice  29/03/2018  30/03/2018 31/03/2018  01/04/2018  02/04/2018  03/04/2018 
 Giffords Surgery     08:00 – 18:30 Out of hours Out of hours Out of hours Out of hours 08:00 – 18:30
 Spa Surgery     08:00 – 18:30 Out of hours Out of hours Out of hours Out of hours 08:00 – 18:30
 Pharmacies
   30/03/2018 31/03/2018  01/04/2018  02/04/2018  03/04/2018 
 Gompels (Spa Medical Centre) Closed Closed Closed Closed 09:00 – 13:00,
14:00 – 18:00
 Gompels (Bank Street) Closed 09:00 – 13:00 Closed Closed 09:00 – 13:00,
14:00 – 17:30
 Boots Closed 09:30 – 13:00,
14:00 – 17:30
Closed Closed 09:30 – 13:00,
14:00 – 17:30
 Lloyds (Bath Road) 10:00 – 16:00 07:00 – 22:00 Closed 10:00 – 16:00 07:00 – 23:00
 Asda 09:00 – 18:00 07:00 – 22:00 Closed 09:00 – 18:00 07:00 – 23:00
 Lloyds (Spa Road) Closed 09:30 – 12:00 Closed Closed 08:30 – 12:00,
14:30 – 18:30

Royal Wootton Bassett >

 GP surgeries
 Practice  29/03/2018  30/03/2018 31/03/2018  01/04/2018  02/04/2018  03/04/2018 
 Tinkers Lane Surgery 08:00 – 18:30 Out of hours Out of hours Out of hours Out of hours 08:00 – 18:30
 New Court Surgery 08:00 – 18:30 Out of hours Out of hours Out of hours Out of hours 08:00 – 18:30
 Pharmacies
   30/03/2018 31/03/2018  01/04/2018  02/04/2018  03/04/2018 
 Boots 09:00 – 13:00,
14:00 – 17:30
09:30 – 13:00,
14:00 – 17:30
Closed Closed 09:30 – 13:00,
14:00 – 17:30
 Cohens (Boroughfields)  Closed 09:00 – 12:00,
14:30 – 17:30
Closed Closed 09:00 – 12:00,
14:30 – 18:30
 Cohens (High Street)  Closed 08:45 – 13:00 Closed Closed 09:00 – 13:00,
14:00 – 18:00

Salisbury >

 GP surgeries
 Practice  29/03/2018  30/03/2018 31/03/2018  01/04/2018  02/04/2018  03/04/2018 
 Orchard Partnership 08:00 – 18:30 Out of hours Booked Patient
Appointments
09:00 -12:00
Out of hours Out of hours 08:00 – 18:30
 Six Penny Handley  08:00 – 18:30   Out of hours  Out of hours    Out of hours   Out of hours  08:00 – 18:30
 Salisbury Medical Practice 08:00 – 18:30   Out of hours   Out of hours   Out of hours   Out of hours 08:00 – 18:30
 Avon Valley Practice  08:00 – 18:30  Out of hours Out of hours   Out of hours Out of hours  08:00 – 18:30 
 Three Chequers Medical Practice 08:00 – 18:30 Out of hours Out of hours Out of hours Out of hours 08:00 – 18:30
 Harcourt Medical Centre 08:00 – 18:30  Out of hours  Out of hours  Out of hours  Out of hours 08:00 – 18:30
 Whiteparish Surgery 08:00 – 18:30
(Telephone cover
13:00 – 14:00)
 Out of hours Booked Patient
Appointments
08:00 – 12:00
 Out of hours  Out of hours 08:00 – 18:30
(Telephone cover
13:00 – 14:00)
 Barcroft Medical Centre 08:00 – 18:30   Out of hours  Out of hours  Out of hours  Out of hours 08:00 – 18:30
 Castle Surgery 08:00 – 18:30   Out of hours  Out of hours  Out of hours  Out of hours 08:00 – 18:30 
 Downton Surgery  08:00 – 18:30  Out of hours Out of hours Out of hours Out of hours 08:00 – 18:30 
 St Melor House Surgery  08:00 – 18:30  Out of hours Out of hours Out of hours Out of hours 08:00 – 18:30 
 Tisbury Surgery   08:00 – 18:30  Out of hours Out of hours Out of hours Out of hours  08:00 – 18:30 
 Silton Surgery  08:00 – 16:00
Telephone cover
16:00 – 18:30
Out of hours Out of hours Out of hours Out of hours  08:00 – 16:00
Telephone cover
16:00 – 18:30
 Hindon Surgery  08:00 – 18:30  Out of hours Out of hours Out of hours Out of hours 08:00 – 18:30 
 Cross Plain Surgery   08:00 – 18:30
(Telephone cover
13:00 – 14:00)
Out of hours Out of hours Out of hours Out of hours 08:00 – 18:30
(Telephone cover
13:00 – 14:00)
 Mill Stream Medical Centre  08:00 – 18:30  Out of hours Out of hours Out of hours Out of hours 08:00 – 18:30 
 Pharmacies
   30/03/2018 31/03/2018  01/04/2018  02/04/2018  03/04/2018 
 Boots (Amesbury – Salisbury Street) 09:00 – 14:00 09:00 – 11:00 Closed Closed 09:00 – 12:30,
13:30 – 17:30
 Boots (Amesbury – Stonehenge Walk) Closed Closed Closed Closed 09:00 – 13:30,
14:30 – 18:30
 Rowlands Pharmacy (Pembroke Road) Closed 09:00 – 11:30 Closed Closed 09:00 – 13:00,
14:00 – 17:30
 Bishopsdown Pharmacy  Closed Closed   Closed  Closed  09:00 – 13:00,
14:00 – 18:00
 Downton Pharmacy Closed 09:00 – 11:30 Closed Closed 09:00 – 13:00,
14:00 – 17:30
 Lloyds (Amesbury – Bulford Road) Closed Closed Closed Closed 14:00 – 17:30
 PW and JA Hedge (Central Street) Closed 09:00 – 13:00 Closed Closed 09:00 – 13:00,
14:00 – 18:00
 Tesco (Bourne Centre) 08:00 – 22:00 08:00 – 20:00 Closed 09:00 – 18:00 08:00 – 20:00
 Rowlands Pharmacy (Cranebridge Road) Closed Closed 15:00 – 17:00 Closed 09:00 – 13:00,
14:00 – 18:00
 Superdrug (George Mall) 08:30 – 13:30,
14:00 – 17:30
09:00 – 13:30,
14:30 – 17:30
Closed Closed 09:00 – 13:30,
14:30 – 17:30
 Three Swans Pharmacy Closed Closed 11:00 – 13:00 Closed 09:00 – 13:00,
14:00 – 18:00
 Boots (Silver Street) 08:30 – 17:30 09:30 – 14:00,
15:00 – 17:30
Closed 10:00 – 16:00 09:30 – 14:00,
15:00 – 17:30
 Rowlands Millstream Medical Centre
 (Avon Approach)
Closed 09:00 – 11:30 Closed Closed 09:00 – 17:30
 Tanday Pharmacy Closed Closed Closed Closed 09:00 – 14:00,
15:00 – 18:00
 Rowlands (St Ann Street) Closed Closed Closed Closed 09:00 – 13:00,
14:00 – 18:00
 Boots (Tisbury – High Street) 10:00 – 16:00  09:00 – 13:00 Closed Closed 09:00 – 12:00,
14:00 – 18:00
 PW and JA Hedge (Dummer Lane) 10:00 – 13:00  09:00 – 18:00 10:30 – 13:00 10:00 – 13:00 09:00 – 13:00,
14:00 – 18:00
 Lloyds (Wilton – North Street) Closed 09:00 – 11:00,
14:00 – 17:00
Closed Closed 09:00 – 12:00,
14:00 – 18:00

Swindon >

 GP surgeries
 Practice  29/03/2018  30/03/2018 31/03/2018  01/04/2018  02/04/2018  03/04/2018 
 Purton Surgery           08:00 – 18:30  Out of hours Out of hours Out of hours Out of hours 08:00 – 18:30 
 Cricklade Surgery           08:00 – 18:30  Out of hours Out of hours Out of hours Out of hours 08:00 – 18:30 
 Pharmacies
   30/03/2018 31/03/2018  01/04/2018  02/04/2018  03/04/2018 
 Boots (Cricklade – High Street) Closed 09:00 – 11:30 Closed Closed 09:00 – 13:00,
14:00 – 17:30
 Lloyds (Purton) Closed 09:30 – 12:00 Closed Closed 09:00 – 12:30,
15:00 – 18:30
 Lyneham Pharmacy Closed 09:00 – 13:30 Closed Closed 09:00 – 18:30

Trowbridge

 GP surgeries
 Practice  29/03/2018  30/03/2018 31/03/2018  01/04/2018  02/04/2018  03/04/2018 
 Trowbridge Health Centre      08:00 – 18:30   Out of hours  Out of hours  Out of hours  Out of hours 08:00 – 18:30 
 Lovemead Surgery      08:00 – 18:30  Out of hours Out of hours  Out of hours  Out of hours 08:00 – 18:30 
 Pharmacies
   30/03/2018 31/03/2018  01/04/2018  02/04/2018  03/04/2018 
 Boots (Polebarn Circus) Closed 09:00 – 12:00 Closed Closed 09:00 – 13:00,
14:00 – 18:00
 Boots Trowbridge Health Centre
 (Seymour Road)
Closed 09:00 – 11:00 15:00 – 17:00 Closed 09:00 – 13:00,
14:00 – 18:00
 Boots (Bythesea Road) 08:00 – 19:00 08:00 – 00:00 Closed 08:00 – 19:00 08:00 – 00:00
 Tesco 06:30 – 22:30 06:30 – 22:00 Closed 09:00 – 18:00 08:00 – 22:30
 Gorgemead (Bradford Road) Closed Closed Closed Closed 09:00 – 13:00,
14:00 – 18:00
 Gorgemead (Wingfield Road) Closed Closed Closed Closed 09:00 – 13:00,
14:00 – 18:00
 Lloyds Closed 09:00 – 13:00 Closed Closed 09:00 – 13:00,
14:00 – 18:00
 Superdrug 08:30 – 13:00,
13:00 – 17:30
09:30 – 13:15,
13:45 – 17:30
Closed Closed 10:00 – 13:15,
13:45 – 17:00

Warminster >

 GP surgeries
 Practice  29/03/2018  30/03/2018 31/03/2018  01/04/2018  02/04/2018  03/04/2018 
 Avenue Surgery            08:00 – 18:30  Out of hours Out of hours Out of hours Out of hours 08:00 – 18:30 
 Mere Surgery           08:00 – 17:00
Medvivo
17:00 – 18:30
Out of hours Out of hours Out of hours Out of hours 08:00 – 17:00
Medvivo
17:00 – 18:30
 Pharmacies
   30/03/2018 31/03/2018  01/04/2018  02/04/2018  03/04/2018 
 Boots (The Avenue) Closed Closed Closed Closed 09:00 – 13:00,
14:00 – 18:00
 Boots (Market Place) 08:30 – 12:30,
13:30 – 17:30
08:30 – 13:00,
14:00 – 17:30
Closed 10:00 – 16:00 09:30 – 13:00,
14:00 – 17:30
 Well Pharmacy Closed 09:00 – 14:00 Closed Closed 08:45 – 15:45
 Mere Pharmacy Closed 09:00 – 13:00 Closed Closed 09:30 – 13:00,
14:00 – 17:30

Westbury >

 GP surgeries
 Practice  29/03/2018  30/03/2018 31/03/2018  01/04/2018  02/04/2018  03/04/2018 
 White Horse Health Centre 08:00 – 18:30  Out of hours Out of hours Out of hours Out of hours 08:00 – 18:30 
 Pharmacies
   30/03/2018 31/03/2018  01/04/2018  02/04/2018  03/04/2018 
 John Preddy and Co Closed Closed Closed Closed 09:00 – 17:00
 Boots 10:00 – 16:00   09:00 – 17:30  Closed Closed 09:00 – 18:00
 Shaunaks Closed Closed 10:00 – 12:00 Closed 09:00 – 17:00

Got an appointment, but can’t get there? Remember to cancel it.

If you have an appointment booked at your GP Practice and are unable to get there safely due to the snowfall, please remember to let your practice know.