Salisbury Walk in Centre moves to Millstream Medical Centre

From 1 October 2018, Salisbury Walk in Centre will be co-located with Millstream Medical Centre, just seven metres away from its previous setting in the Central Health Clinic.

The move, which does not affect the services offered by the walk-in facility, means that the Salisbury Walk in Centre gains more space to see patients who need to use the service.

Anna Morton, Managing Partner at Millstream Medical Centre explains:
“The decision to move the Walk in Centre to Millstream Medical Centre was an easy one. We have the space and it’s a bigger area, so there’s more room available for clinicians to run the service. And for those people who need to use the Walk in Centre it’s still really accessible, just a few metres away from the Central Health Clinic and has the large central car park close by.”

Patients of Millstream Medical Centre are not affected by the co-location of the Salisbury Walk in Centre, which will operate when the Practice is closed. People can use the walk-in service from 6.30-10pm on week days and from 8am-8pm at weekends, including bank holidays.

Anna continues:
“We’ve made some modifications to Millstream Medical Centre to accommodate the Walk in Centre, including new signage to help people know where to go when they arrive, a separate waiting area and dedicated consultation rooms.”

The walk-in service provides convenient access to flexible health services and is run by a team of experienced clinicians. It is run on a first-come first-served basis unless someone is acutely unwell and needs immediate medical attention.

For more information about the Salisbury Walk in Centre, visit

New flu jab will provide best protection to over 65s this winter season

People aged over 65 years living across Bath and North East Somerset (B&NES), Swindon and Wiltshire will receive a new type of flu jab this year, which is considered to be more effective than other available vaccines.

The new vaccine is one of three flu jabs that are available for the different groups of individuals who are eligible for a free vaccination, to make sure as many people as possible get the right jab to protect them against flu this winter.

Children aged from two years and up to school year five, pregnant women, anyone who is the main carer for another person or who is in receipt of carer’s allowance and those with long-term health conditions such as diabetes and asthma are also eligible for a free flu jab.

The newly available vaccine for the over 65s is expected to significantly boost effectiveness by improving the body’s immune response. This is important because older adults’ bodies typically do not respond as well to the flu vaccine due to their naturally weaker immune systems. Older adults are also more likely to suffer complications from flu.

Dr Richard Sandford-Hill, a Wiltshire-based GP and a Clinical Board member of the B&NES, Swindon and Wiltshire Sustainability and Transformation Partnership - which is working to join up and simplify health and social care provision for people across the region - said:
“Flu vaccinations are free for those who need them most, and they really do offer the best protection against catching flu. This year, those who are eligible across B&NES, Swindon and Wiltshire will be given the best type of vaccination for their individual needs. “Flu is potentially a very serious illness and adults aged over 65 are more likely to catch it and suffer from the complications it causes than anyone else. The new enhanced vaccine for this age group will offer better protection as well as helping to reduce the spread of flu to those around them.”

This year’s NHS flu programme will also offer vaccinations to a larger group of children and all individuals aged under 65 years who fall into eligible groups will receive a vaccine that protects against four strains of flu.

The new vaccine for the over 65s is expected to reduce the number of GP consultations by 30,000, the number of people admitted to hospital by over 2,000 and prevent more than 700 deaths from flu across England, helping to reduce some of the health burden that flu can place on the NHS, workplaces and the wider population.

The flu vaccine will be available from early October. Eligible adults are encouraged to get their free vaccine from their GP or a pharmacy before the end of November to protect themselves and their families before flu reaches its seasonal peak. It is the safest and single best way to protect against a potentially very serious illness. 

If you are eligible or want to check whether you or someone close to you is, contact your GP, midwife or usual healthcare provider. Visit for more information.

August 2018


Print Friendly, PDF & Email


I can’t quite believe that we are at the end of August already! The summer seems to have flown by; we’re already referring back to ‘that spell of hot weather’ and this week we are submitting our early stage plans for winter preparedness to NHS England. I’ll resist the urge to let you know how many days there are until Christmas…

In the last issue of ‘in touch’ I mentioned that we were expecting an update from NHS England around the time of the NHS’ 70 birthday on 5 July. As expected, there will be a greater focus on the integration of health and social care and in particular for NHS Commissioning, an opportunity for you to have your say on what this will look like in the future. The public consultation runs until 26 October and there’s more information for you below if you want to be involved and have your say.

We’ve recently launched our OTC – easy as 1 2 3 campaign and you may have heard about this from your GP, or spotted the information in your local Pharmacy. In line with national guidance we’re really encouraging you to think ‘pharmacy first’ and where you can, to buy your over the counter medicines for minor, short-term conditions, such as coughs, dandruff and ear wax, from your local pharmacist or the high street.

Self-care by using over the counter medicines helps you to look after yourself and your family when you can. Seeking health advice from a pharmacist, who is an expert in medicine, means you don’t have to wait for a GP appointment and will be able to be treated more quickly. Read on to find out more or head straight to our website for all the details

Linda Prosser, Interim Chief Officer

Back to top ..


Change to prescribing of Over the Counter medicines

Wiltshire Clinical Commissioning Group (CCG) is following new guidance set out by NHS England in March 2018, meaning that for 35 minor, short-term conditions, medicines that are available over the counter will no longer routinely be prescribed.

The guidance has been published following a period of national public consultation and recommends that over the counter medicines associated with minor, short-term conditions which get better by themselves, or can be self-treated by the patient, should no longer be available on NHS prescription.

Medicines under the guidance include treatments for coughs, colds, dandruff, mild cystitis, nappy rash, warts and verrucae, ear wax, head lice and mild dry skin. A full list of conditions is available on our website.

This means that some patients who contact their GP Practice to make an appointment regarding any of the 35 conditions may be advised by the receptionist to seek advice from a pharmacist instead. There are certain scenarios where certain patients should continue to have their treatments prescribed.
To find out more visit



Free online patient education videos!

We have added an online library of free patient education videos for Wiltshire patients on our website, to provide support and expert information on managing six long term health conditions.

The Sound Doctor library contains around 300 short, concise videos covering:

  • Diabetes
  • Heart Failure
  • Chronic Obstructive Pulmonary Disease (COPD)
  • Dementia
  • Back Pain
  • Weight Management Surgery

The video contents were co-produced with clinical experts in their field and disease specific charities, e.g. Alzheimer’s Society, British Lung Foundation, & British Heart Foundation. All of the material adheres to National Institute for Care and Excellence (NICE) guidelines.

Sound Doctor videos provide patients access to expert advice from the comfort of their own homes, or on the move via Smartphones or tablets.

Access to the Sound Doctor is via the Wiltshire CCG website. Users are asked to confirm their GP surgery and provide their Wiltshire postcode in order to get instant, free access to the online video library.


News archive

Read more news from Wiltshire CCG in our news archive.
Back to top.

Be Involved!

Have your say on contracting arrangements for Integrated Care Providers

NHS England is consulting with stakeholders and the public on the contracting arrangements for Integrated Care Providers (ICPs) and runs until 26 October 2018.

Visit the NHS England website to find out more and have your say.

The consultation provides more detail about how the proposed ICP Contract would underpin integration between services, how it differs from existing NHS contracts, and how ICPs fit into the broader commissioning system.

There is widespread support for ending the fragmented way that care has been provided to improve services for patients and the NHS has been working towards this in a number of ways. ICPs are one of these ways, and are intended to allow health and care organisations to be funded to provide services for a local population in a coordinated way.

NHS England is also running engagement events during the consultation period to provide further opportunities for stakeholders and the public to share their views.

If you have any questions or other enquiries about the consultation, you can email NHSE England at



Help shape and improve the future delivery of the child immunisation service in Wiltshire

Parents and carers are invited to express their views and opinions about children’s immunisations at one of three focus groups taking place across Wiltshire.

It is important children receive the best start in life. Parents are being encouraged to protect their families by ensuring their children receive the right vaccines at the right time.

This is an important opportunity to share your opinions, experiences such as the challenges you may have faced, and ideas and suggestions you may have to help shape and improve the future delivery of the child immunisation service.

Focus groups will take place:

  • 26 September 2018 in Calne 10am-1pm
  • 27 September 2018 in Salisbury 10am-1pm
  • 4 October 2018 in Trowbridge 10am-1pm

Please note that places are limited and booking closes on 23 September 2018.
Find out more by reading this flyer.

   Back to top.


We’re supporting Public Health England’s Be Clear on Cancer campaign. For more information and downloadable resources visit


Click on the images below to read the latest newsletter


Do you follow us?

Keep up to date with news and information from Wiltshire CCG on social media.


Back to top